Front of House (FOH) Manager - New Restaurant Opening

Position Overview

We are partnering with an exciting new culinary concept preparing for a grand opening to find a dynamic, polished, and service-driven Front of House Manager to lead the guest experience in an upscale casual Southern and seafood restaurant. This role is ideal for a hands-on leader who thrives on the floor, sets the tone for hospitality, and is passionate about delivering a refined yet welcoming dining experience.

Key Responsibilities

• Lead all front-of-house operations, including dining room, bar, and host stand
• Ensure a seamless, high-quality guest experience from arrival to departure
• Train, coach, and develop servers, hosts, and bartenders on service standards
• Actively manage the floor during service, including table touches and service pacing
• Oversee reservations, seating flow, and waitlist management
• Handle guest feedback and resolve concerns with professionalism and urgency
• Collaborate with kitchen leadership to ensure smooth service execution
• Manage FOH scheduling, labor costs, and staff performance
• Maintain cleanliness, organization, and presentation of all guest-facing areas

Qualifications

• 3+ years of front-of-house or restaurant management experience, preferably in upscale casual or high-volume environments
• Strong background in hospitality and guest service excellence
• Proven ability to lead and motivate service teams
• Excellent communication, organization, and problem-solving skills
• Experience with POS systems and reservation platforms (e.g., OpenTable), required
• Ability to work evenings, weekends, and holidays

Why Join?

• Be part of a concept that blends Southern hospitality with elevated coastal cuisine
• Join a team that values professionalism, respect, and a strong service culture
• Opportunity to grow within a developing upscale casual brand
• Work in an environment that prioritizes guest experience, quality, and consistency
• Competitive salary with potential for performance-based incentives
• Employee dining benefits