Front End Supervisor

Jetro Holdings, Inc

Woodinville, WA

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JOB DETAILS

SALARY

$19.24–$20.20 Per Hour

SKILLS

Analysis Skills, Billing, Communication Skills, Computer Skills, Computer Workstations, Customer Relations, Customer Support/Service, High School Diploma, Industry-Specific Software, Interpersonal Skills, Lift/Move 50 Pounds, Maintain Compliance, Manual Dexterity, Physical Demands, Policy Development, Presentation/Verbal Skills, Procedure Development, Resolve Customer Issues, Restaurant, Sales, Sales Management, Time Management, User Interface/Experience (UI/UX), Wheel/Front-End Loader, Writing Skills

LOCATION

Woodinville, WA

POSTED

8 days ago

Front End Supervisor Company: Jetro / Restaurant Depot Location: 6219 238th St SE, Woodinville, WA 98072 Job Type: Full-time Sector: Management Compensation: $19.24 - $20.20 an hour JOB DETAILS Position Title: Front End Supervisor Department: Sales Supervisor: Branch Manager FLSA:Non-exempt Position Summary: Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval. Essential Functions: + Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval. + Ensures friendly, efficient and professional customer service. + Ensures compliance with established sales and security policies and procedures. + Investigates and resolves customer complaints in a timely and professional manner. + Assists customers with product location and detailed information when needed. + Plan and prepare work schedules to include lunch and vacation. + Performs cashier "check-outs" and operates register, when needed. + Performs Supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions. + Assists checkers in comparing customer receipts to items on cart to avoid losses. + Efficiently uses industry specific software to resolve customer inquiries, price checks, inventory queries and price discrepancies Other Responsibilities: + Performs other work-related duties as required and assigned. Education, Experience and Skills Required: + Bachelor's Degree, OR + High School Diploma of GED with at least 4 years experience in customer service or related field, OR + Any appropriate combination of education and experience. + Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. + Ability to effectively present information and respond to questions from managers, clients, and general public + Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. + Effective oral and written communication skills. + High level of interpersonal skills to handle sensitive situations. + Commitment to company values and strong customer orientation. + Computer Literacy Physical Requirements: + Lift/Carry Abilities (measured for maximum or average load) + Lift - 50 lbs + Carry strength (50' or less) - 50 lbs + Frequent lift/carry (> 12x/hour) - 50 lbs + Constant lift/carry (> 30x/hr) - 20 lbs + Physical Aptitudes (rated based on level of skill involved) + Agility/dynamic balance 80-119% + Finger dexterity - 80-100% + Manual dexterity - 80 - 100% + Posture Tolerance (rated based on frequency or time involved) + Stand/walk - constantly + Reach above shoulder level - occasionally + Twist/turn head - occasionally + Bend over/stoop - occasionally + Climb steps/ladder - occasionally + Kneel/squat - occasionally Work Environment: + For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store. Job Ref #:6865c5a4-888a-4137-942f-de08f8970ad0 Date Posted:2024-12-03

About the Company

Jetro Holdings, Inc

INDUSTRY

Other/Not Classified