Front End SupervisorCompanyJetro Restaurant DepotLocation1830 Como Ave Saint Paul MN 55108Job TypeFull-timeSectorManagement Compensation17.47 - 18.06 an hourQuick Apply NowPosition TitleFront End SupervisorDepartmentSalesSupervisorBranch ManagerFLSA Non-exemptPosition SummarySupervises Cashiers Front-End Loaders Checkers and U-Boat Retrieval.Essential FunctionsSupervises trains and evaluates cashiers front-end loaders checkers and U-boat retrieval.Ensures friendly efficient and professional customer service.Ensures compliance with established sales and security policies and procedures.Investigates and resolves customer complaints in a timely and professional manner.Assists customers with product location and detailed information when needed.Plan and prepare work schedules to include lunch and vacation.Performs cashier check-outs" and operates register when needed.Performs Supervisor functions of voids and returns price adjustments IOUs F-6 vs. invoicing and cancels transactions.Assists checkers in comparing customer receipts to items on cart to avoid losses.Efficiently uses industry specific software to resolve customer inquiries price checks inventory queries and price discrepanciesOther ResponsibilitiesPerforms other work-related duties as required and assigned.Education Experience and Skills RequiredBachelors Degree ORHigh School Diploma of GED with at least 4 years experience in customer service or related field ORAny appropriate combination of education and experience.Ability to read analyze and interpret general business periodicals professional journals and technical procedures.Ability to effectively present information and respond to questions from managers clients and general publicAbility to calculate figures and amounts such as discounts interest proportions percentages area mass and volume.Effective oral and written communication skills.High level of interpersonal skills to handle sensitive situations.Commitment to company values and strong customer orientation.Computer LiteracyPhysical RequirementsLiftCarry Abilitiesmeasured for maximum or average loadLift - 50 lbsCarry strength 50 or less - 50 lbsFrequent liftcarry > 12xhour - 50 lbsConstant liftcarry > 30xhr - 20 lbsPhysical Aptitudes rated based on level of skill involvedAgilitydynamic balance 80-119Finger dexterity - 80-100Manual dexterity - 80 - 100Posture Tolerance rated based on frequency or time involvedStandwalk - constantlyReach above shoulder level - occasionallyTwistturn head - occasionallyBend overstoop - occasionallyClimb stepsladder - occasionallyKneelsquat - occasionallyWork EnvironmentFor the most part the ambient will be room temperature due to proximity of work-station to the exit doors room temperature may change according to the season and the level of activity at the store.