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Front Desk -treatment coordinator-Dental Office Representative

Union Family Dental Llc

Union, NJ

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JOB DETAILS
SKILLS
Calendar Management, Co-Payments, Communication Skills, Computer Skills, Computer Software, Customer Experience, Customer Support/Service, Dental Insurance, Health Insurance, Informed Consent, Insurance, Interpersonal Skills, Multitasking, Organizational Skills, Patient Assessment, Telephone Skills, Training/Teaching, Treatment Evaluation, Treatment Plan
LOCATION
Union, NJ
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Paid time off
  • Bonus based on performance
  • Dental insurance
  • 401(k) matching
  • Competitive salary
  • Flexible schedule
  • Training & development

Benefits/Perks
  • Competitive salary
  • Flexible Schedule
  • Great work-life balance
  • Paid sick time off 
  • Ongoing training
  • Employee Discount
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect co-payment information, explain dental insurance copays, review patients treatment plans . The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking . 1 year of dental receptionist experience is a must.  

Responsibilities 
  • Greet patients as they arrive and provide an excellent customer experience
  • Answer phone calls and schedule appointments
  • Assist patients with paperwork, including consent forms
  • Maintain a clean and inviting environment
  • Provide general customer service and attend to the needs of customers throughout their services
  • Put treatment plans together base on insurance coverage 
  • check patients in/out 
  • Be able to explain treatment plans to patients 
  •  Help patients with payment plans options we offer 
Qualifications
  • one or more years of experience as a dental receptionist or similar role is preferred
  • Excellent communication skills with a commitment to customer service
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software( Dentrix) its a plus not a requirement 
  • Excellent multi-tasking skills

About the Company

U

Union Family Dental Llc