Front Desk Professional – Townsend Family Dental Center (Hinesville, GA)
Position: Front Desk Professional
Location: Townsend Family Dental Center, 767 Veterans Pkwy, Hinesville, GA
Schedule:
Monday – Thursday: 7:30 AM – 4:00 PM
Friday: 7:30 AM – 12:00 PM
About Us
Townsend Family Dental Center is a patient-focused, community-rooted dental practice committed to providing exceptional care with compassion and integrity. We are looking for a friendly, organized, and proactive Front Desk Professional to join our growing team.
Responsibilities
Greet and check in patients with a warm and professional demeanor
Answer phones, schedule appointments, and manage patient communications
Collect and process payments, verify insurance eligibility, and explain financial options
Manage patient charts, referrals, and electronic communications in Dentrix
Collaborate with the clinical team to ensure smooth patient flow and scheduling efficiency
Maintain a clean and organized front desk and lobby environment
Follow up with unscheduled treatment and missed appointments
Ensure HIPAA compliance and patient confidentiality
Requirements
Minimum 1 year of experience in a dental front office setting
Proficiency with Dentrix or similar dental EMR system
Strong communication, multitasking, and customer service skills
Team player mindset with a commitment to excellence
High level of professionalism and reliability
Preferred Qualities
Familiarity with dental insurance verification and billing
Ability to handle high patient volume with grace
Positive attitude and ability to help foster a supportive work culture
Benefits
Competitive pay
Paid holidays and time off
Uniform allowance
401(k)
Supportive and team-centered environment