Front Desk Support Staff / Administrative Specialist II (Walterboro / Coastal Empire)
Salary
$30,700.00 - $39,900.00 Annually
Location
Colleton County, SC
Job Type
FTE - Full-Time
Job Number
188395
Agency
Department of Behavioral Health and Developmental Disabilities
Division
Coastal Empire Community Mental Health Center
Opening Date
05/13/2026
Closing Date
6/12/2026 11:59 PM Eastern
Class Code:
AA50
Position Number:
60024535
Normal Work Schedule:
Monday - Friday (8:30 - 5:00)
Pay Grade
GEN04
Hiring Range - Min.
$30,700.00
Hiring Range - Max.
$39,900.00
Opening Date
05/13/2026
EEO Statement
Equal Opportunity Employer
Agency Specific Application Procedures:
Please complete the state application online to include all current and previous work history and education using verifiable dates.
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Are you passionate about making a real difference in peoples lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Front Desk Support Staff / Administrative Specialist II who is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.
This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Coastal Empire Mental Health Center (CEMHC), Colleton Clinic, 507 Forest Circle, Walterboro, SC
As the Front Desk Support Staff, working under direct supervision of the Area Coordinator, you will perform receptionist and other administrative duties in support of staff in the assigned clinic of the Coastal Empire Mental Health Center.
Responsibilities for this Front Desk Support Staff:
Responsible for centralized scheduling for psychiatrists and all other mental health professionals; make reminder calls; process intakes; answer phones and directs calls; distribute mail, faxes and all correspondence; create and mail client correspondence; maintain office equipment & inventory; disperse compassionate medication and maintain medication log; update client insurance information annually and ensure update annual electronic signatures are captured.
Responsible for annual client financial reviews; batch and routes all accounts receivables; update daily cash log; import documents into EHR, complete all ticket corrections, charges and paybacks; maintain and post financial data to ledgers, collections of payments, and complete deposit transactions daily. Encourage clients to make payments on account.
Responsible for completing various service requests; ensure all documentation is provided at initial appointment; maintain all client records; manage all information in EMR and CIS according to SCOMH, Medicaid/Medicare, QA and CARF policies and procedures and in adherence to HIPPA guidelines.
Performs duties of both Administrative Specialist positions in absence of other support staff, covering for lunch schedules and any type of leave as needed.
Minimum and Additional Requirements
Preferred Qualifications
Additional Comments
Post hire, employees must:
Be able to complete Managing Agitation in the Psychiatric Setting (MAPS) certification
Have knowledge of office management policies, practices and procedures
Have working knowledge of the care and operation of standard office equipment & machines
Be able to work independently and maintain filing systems collect, compile and assemble information
Be able to maintain effective working relationships with staff and the public
The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
Retirement benefit choices *
State Retirement Plan (SCRS)
State Optional Retirement Program (State ORP)
Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been employed by the SC Dept. of Behavioral Health and Developmental Disabilities - Office of Mental Health (OMH) (formerly SC Department of Mental Health)?
02
If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application. PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED. Please indicate your understanding to this statement by checking the box below.
03
Do you have a high school diploma and one (1) year of clerical experience; OR related clerical experience that may be substituted for a high school diploma and one (1) additional year; OR associate degree in secretarial science or other related field?
04
Please indicate your salary requirements (please be specific and not put "negotiable" or "open").
Required Question
Employer State of South Carolina
Agency Department of Behavioral Health and Developmental Disabilities Address 400 Otarre Parkway
Cayce, South Carolina, 29033
Phone OIDD - (803) 898-091
OMH - (803) 898-8600
The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.