Qualifications
Previous hotel front desk experience preferred
Supervisory or leadership experience preferred
Excellent customer service and communication skills
Dependable, organized, and able to multitask in a fast-paced environment
7AM-3PM schedule, may include some weekends and holidays
Responsibilities
Lead and support the front desk team during your shift
Train and coach new team members
Ensure Hilton brand standards are met
Resolve guest concerns professionally
Assist with scheduling, arrivals, and daily operations
Work closely with hotel management to maintain excellent guest service
Hampton Inn Harrisburg-East (Hershey Area)
We're looking for a dependable, customer-focused Front Desk Supervisor to help lead our front desk team at our award-winning Hampton Inn.
This is a hands on leadership position ideal for someone with hotel front desk experience who enjoys coaching others, solving problems, and creating exceptional guest experiences.
Responsibilities
Lead and support the front desk team during your shift
Train and coach new team members
Ensure Hilton brand standards are met
Resolve guest concerns professionally
Assist with scheduling, arrivals, and daily operations
Work closely with hotel management to maintain excellent guest service
Qualifications
Previous hotel front desk experience preferred
Supervisory or leadership experience preferred
Excellent customer service and communication skills
Dependable, organized, and able to multitask in a fast-paced environment
7AM-3PM schedule, may include some weekends and holidays
We Offer
Competitive pay based on experience
Hilton Team Member travel discounts worldwide after 30 days
Paid training
Opportunities for advancement
Medical, dental, vision, and paid vacation available after eligibility requirements are met
If you're ready to take the next step in your hospitality career, we'd love to meet you.
Apply today!