Front Desk Specialist - USFTGP Sun City

Tampa General Hospital

Wimauma, FL

JOB DETAILS
SKILLS
Billing, Calendar Management, Co-Payments, Customer Support/Service, Epic Systems, Financial Policies, Financial Procedures, Hospital, Medical Billing, Medical Records, Nursing, Patient Assessment, Patient Education, Physician Assistant, Reconciliation, Telephone Skills, Time Management
LOCATION
Wimauma, FL
POSTED
6 days ago

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This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers.

Essential Functions:

  • Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures
  • Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit
  • Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication
  • Completes patient scheduling activities to ensure patients are seen in a timely manner
  • Documents patient information in EPIC to allow for complete communication across the clinical team
  • Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day
  • Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care

'',''!*!

This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers.

Essential Functions:

  • Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures
  • Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit
  • Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication
  • Completes patient scheduling activities to ensure patients are seen in a timely manner
  • Documents patient information in EPIC to allow for complete communication across the clinical team
  • Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day
  • Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care

'',''!*!

  • High School Diploma or Equivalent

'',''!*!

  • High School Diploma or Equivalent

'',''Wimauma'',''Wimauma'','''','''',''

Family Care Center Sun City (FCCSUNCITY)

16521 S US Highway 301

Wimauma, 33598

'',''Family Care Center Sun City'',''16521 S US Highway 301'','' '',''Wimauma'',''33598'',''On Site'',''On Site'',''Patient Financial Services'',''Patient Financial Services'',''Academic Medical Group Inc'',''Academic Medical Group Inc'',''Full-time'',''Full-time'',''Monday, Tuesday, Wednesday, Thursday, Friday'',''Monday, Tuesday, Wednesday, Thursday, Friday'',''Day Job'',''Day Job'','''','''',''On Site'',''On Site'','''','''','''','''',''7:30am-5:00pm'',''7:30am-5:00pm'',''15.45'',''15.45'',''Jun 5, 2026, 1:23:35 PM'',''Jun 5, 2026, 1:23:35 PM'',''false'',''680079'',''680079'',''true'',''680079'',''false'',''Submission for the position: Front Desk Specialist - USFTGP Sun City - (Job Number: 2600022F)'',''false'',''680079'',''false'',''true''

About the Company

T

Tampa General Hospital