Front Desk Sales Associate

Scenthound SODO Orlando, FL

Orlando, FL

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JOB DETAILS

SKILLS

Animal Care, Calendar Management, Communication Skills, Customer Experience, Customer Support/Service, Customer Training, Detail Oriented, Health Education, Interpersonal Skills, Leadership, Organizational Skills, Performance Metrics, Problem Solving Skills, Records Management, Restaurant, Retail, Retail Sales, Revenue Growth, Sales, Service Delivery, Team Building, Team Player, Telephone Skills, Time Management, Training/Teaching, Up-Selling

LOCATION

Orlando, FL

POSTED

30+ days ago

Benefits:

Company parties
Employee discounts
Free uniforms
Training & development

Perks and Benefits:

Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
Discounts

About the Role
We’re looking for a high-energy, people-focused Sales & Front Desk Associate who thrives in a sales-driven environment and loves connecting with others. This is a front-line role where you’ll confidently sell memberships, build relationships, and deliver an outstanding customer experience every single day.

If you’re motivated, adaptable, and excited about helping both people and pups—you’ll fit right in.

What You Bring

Strong sales confidence (membership sales experience is a big plus!)
Customer service background (retail, restaurant, or similar fast-paced environments)
Comfort with computers and scheduling systems
A genuine passion for dogs and their health & wellness
Reliable transportation
Willingness to work in a smoke-free environment

Who You Are

A natural people person who builds connections easily
Comfortable and enthusiastic about selling and educating customers
High-energy and self-motivated—you don’t wait to be told what to do
Quick to adapt in a fast-paced environment
A team player who jumps in to help wherever needed
Goal-oriented with a strong desire to grow into leadership

What You’ll Do

Drive membership sales through confident conversations and education on dog health & wellness
Consistently hit and exceed key performance metrics (average ticket, rebook rate, add-ons, and retail sales)
Generate and follow up on leads to grow the membership base
Answer calls, schedule appointments, and manage customer records efficiently
Handle daily cash responsibilities with accuracy
Deliver exceptional service by managing expectations, resolving concerns, and retaining memberships
Maintain a clean, organized, and welcoming front desk environment
Support your team and take on additional responsibilities as needed

Skills That Set You Apart

Confidence in selling services and products—without hesitation
Strong interpersonal skills—you connect easily with both people and their dogs
Ability to quickly learn and communicate product and service value
Clear, effective communication (in person and over the phone)
Problem-solving mindset with the ability to think on your feet
Strong attention to detail and time management
Accountability to both personal goals and team standards

Front Desk Sales Associate

Scenthound SODO Orlando, FL

Orlando, FL

About the Company

Scenthound SODO Orlando, FL

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