Administrative Skills, Budget Management, Conference Management, Customer Relationship Management (CRM) Systems, Data Quality, Delivery Driving, Detail Oriented, Establish Priorities, Follow Through, Interpersonal Skills, Legal, Mail Processing, Metrics, Microsoft Office, Operations Processes, Organizational Skills, Process Development, Professional Services, Project Execution, Quality Control, Telephone Skills, Time Management
LOCATION
Dallas, TX
POSTED
30+ days ago
ABOUT ENGAGE
Engage Workspace is a professional coworking and office environment designed specifically for attorneys and legal professionals. We provide a structured, well-run space where members can focus on their work while relying on consistent, high-quality office operations.
The front desk plays a central role at Engage. It is the first point of contact for members, guests, and vendors, and it helps ensure the space runs smoothly throughout the day. We value reliability, professionalism, and people who take ownership of their role and follow established processes.
This is an in-office environment with steady activity and clear expectations. We are looking for someone who takes pride in keeping the space organized, welcoming, and operating efficiently every day.
WHO YOU ARE
Ownership-Driven: You take pride in owning the front desk and understand that your role sets the tone for the entire office experience.
First Impression Leader: You are confident being the first point of contact and see every interaction as an opportunity to create a professional, welcoming environment.
Energized by Momentum: You thrive in a fast-paced setting where no two days are identical and enjoy keeping people, tasks, and details moving seamlessly.
Calm Under Pressure: Frequent interruptions don’t rattle you — you prioritize, adapt quickly, and maintain control without sacrificing quality.
Process-Oriented: You value clear systems and consistently follow and reinforce established processes to keep operations running smoothly.
Detail-Aware and Proactive: You notice when something is off and address it before it becomes a larger issue.
Accountability-Focused: You show up on time, follow through on commitments, and take pride in being someone the team can rely on.
If you prefer a slow-paced environment, loosely defined responsibilities, or minimal accountability, this role will not be the right fit.
Position Overview
Reception & Member Services
Answer and direct phone calls, messages, and inquiries promptly and accurately
Manage conference room reservations, ensuring rooms are organized and ready
Maintain reception and common areas to present a professional environment
Greet members and guests with professionalism and warmth
Deliver concierge-level service and support for member needs
Office Administration
Open and close the office daily (Monday–Friday, 8:30 a.m.–5:30 p.m (with a 1-hour lunch break))
Retrieve, sort, and distribute mail, FedEx, and deliveries
Manage office and café supplies, budget, track inventory, and reorder as needed
Enter and maintain accurate data for Engage reporting metrics in core systems (CRM, scheduling systems, etc.)
Ideal Candidate Profile
Required Experience & Competencies
Minimum of 3+ years in a receptionist, office coordinator, or administrative support role
Proficiency in Microsoft Office Suite; familiarity with scheduling systems or CRMs is a plus
Experience with multi-line phone systems
Strong people skills with the ability to remain calm and friendly under pressure
Strong organizational and project execution skills
Highly dependable, punctual, and detail-oriented
Comfortable managing interruptions and shifting priorities throughout the day
Preferred
Associate’s or bachelor’s degree preferred
Law firm or professional services experience preferred
Job Type & Location
Full-time, in-office (Dallas, TX 75206)
Monday–Friday, 8:30 a.m.–5:30 p.m.
Compensation & Benefits
Starting at $40,000 annual salary plus benefits package (401(k), medical, dental, vision)