We’re looking for someone who’s obsessed with great vibes, glowing skin, and delivering an unforgettable client experience. If you love helping people feel confident, refreshed, and taken care of — you’ll fit right in.
Our dream candidate is warm, outgoing, and effortlessly polished. You can hold a great conversation, explain treatments in a clear and relatable way, and make every client feel like a VIP from the moment they walk through the door.
You thrive in a fast-paced environment, can multitask like a pro, and stay calm and confident when things get busy. You’re flexible, detail-oriented, and make smart, thoughtful decisions with client care always top of mind.
Team player energy is a must — we support each other, hype each other up, and create a positive atmosphere every day.
Being comfortable with scheduling software and basic tech is important.
If you’re friendly, polished, organized, and excited about aesthetics and self-care, we’d love to meet you!
Work Schedule:
This is a full time, onsite position. Hours are generally Monday, Tuesday, Wednesday and Friday 9AM-5:30PM and Thursday 11AM-7PM but can vary. We believe in maintaining a healthy work-life balance while ensuring business needs are met.
Responsibilities
Patient Check-In
• Greet patients in a professional and welcoming manner.
• Monitor reception area and communicate updates as needed.
• Verify chart completion, authorizations, and consents prior to services.
• Enter and update patient demographic information.
• Document arrival times and ensure timely patient flow.
Patient Check-Out
• Process patients at visit completion; review charges and enter billing information.
• Review treatment plans, products, fees, and financial responsibilities.
• Secure required signatures, consents, and insurance authorizations.
• Collect payments and pre-book future appointments.
• Ensure patient understanding, provide instructions, and confirm satisfaction.
Administrative
• Schedule appointments and convert inquiries into consultations.
• Confirm upcoming appointments and follow up on no-shows.
• Maintain reception area appearance and prepare charts for upcoming visits.
• Manage billing updates and loyalty program entries.
• Support front office team and perform additional duties as needed.
Retail Sales
• Provide product education and consultations to patients.
• Maintain thorough knowledge of product lines and ingredients.
• Promote service and retail awareness to drive sales.
Qualifications:
· Experience managing phone systems and scheduling
· Excellent communication, organizational, and multitasking abilities.
· Proficiency in computer systems and typing skills.
Benefits:
· Competitive Compensation Package – Competitive pay with potential for bonus.
· Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
· 401(k) Matching – Plan for the future with our generous 401(k) matching program.
· Aesthetic Industry Perks – Enjoy free and discounted services and products.