Communication Skills, Customer Support/Service, Dental Insurance, Dentistry, Detail Oriented, Health Insurance, Leadership, Multitasking, Organizational Skills, Orthodontics, Pediatrics, Team Player, Training/Teaching, Verification Plans
LOCATION
Tallahassee, FL
POSTED
30+ days ago
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Job Post Summary
Position: Front Desk Operator Date Posted: August 1, 2024 Pay: From $18.00 per hour Job Type: Full-time Work Location: In person
Job Description
SmileWorks Children’s Dentistry & Orthodontics is seeking an energetic, compassionate, and detail-oriented Front Desk Operator to join our growing team. This role is ideal for a professional who enjoys working with children and families and thrives in a fast-paced dental environment.
As the first point of contact for our patients, you will play a critical role in shaping the SmileWorks experience. We are looking for someone with strong operational awareness, excellent communication skills, and prior experience in a dental, orthodontic, or pediatric practice.
At SmileWorks, we are committed to delivering exceptional care and service. If you are enthusiastic, patient-focused, and motivated to grow with a high-performing practice, we would love to meet you.
What SmileWorks Offers
Competitive base pay
Performance-based bonus programs (role-specific)
Growth and advancement opportunities
Comprehensive benefits package, including:
Health insurance
In-house dental program
Paid time off (PTO)
Holiday pay
401(k) with matching
Direct deposit
Employee discounts
Key Responsibilities
Serve as the welcoming first point of contact for patients and families
Deliver exceptional customer service in person and over the phone
Support efficient front-office operations to meet performance goals
Demonstrate strong teamwork and leadership skills
Accurately implement and follow office policies, procedures, and directives
Assist in maintaining a smooth, organized, and patient-centered office flow
Qualifications & Requirements
Proven track record of excellent customer service
Minimum of 2 years of experience in a fast-paced dental office (preferred)
Experience in group dental, orthodontic, or pediatric practices preferred
Knowledge of dental insurance plans and verification processes
Strong communication, organization, and multitasking skills