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Front Desk/Medical Receptionist

Phaxis

Prosper, TX

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Calendar Management, Communication Skills, Cosmetology, Customer Relations, Customer Support/Service, Customer/Client Research, Detail Oriented, Develop and Maintain Customers, Documentation, HIPAA (Health Insurance Portability and Accountability Act), High School Diploma, Inventory Management, Medical Office Administration, Microsoft Office, Multitasking, Organizational Skills, Point of Sale (POS) Software, Point of Sale (POS) Systems, Problem Solving Skills, Record Keeping, Regulatory Compliance, Resolve Customer Issues, Retail, Sales Management, Sales Strategy, Service Delivery, Special Offers, Telephone Skills, Time Management
LOCATION
Prosper, TX
POSTED
30+ days ago

We are seeking a highly motivated and professional Front Desk Receptionist for our client. The ideal candidate will have prior experience working in a cosmetic or medical spa environment and a passion for providing excellent customer service. This position requires someone who is organized, personable, and thrives in a fast-paced, client-focused setting.

Responsibilities:
  • Greet clients warmly and provide excellent customer service from check-in to check-out
  • Answer phone calls, schedule appointments, and manage client calendars efficiently
  • Handle customer inquiries, provide information on services, and assist with product recommendations
  • Process client payments and manage billing
  • Assist clients with completing necessary intake forms and other documentation
  • Coordinate with staff to ensure smooth client flow and timely service delivery
  • Ensure the reception area is clean, organized, and welcoming at all times
  • Manage inventory and reordering of retail products and supplies
  • Maintain confidentiality of client information in compliance with HIPAA standards
  • Process customer feedback, ensuring that any complaints or concerns are addressed promptly and professionally
  • Promote services and special offers to clients as part of our sales strategy
  • Assist with basic administrative tasks, including filing, emails, and maintaining client records
  • Adhere to all company policies and procedures while maintaining a professional and positive attitude

Qualifications:
  • Previous experience working at a front desk in a cosmetic or med spa environment is required
  • Strong customer service and communication skills, both in-person and over the phone
  • Proficient in office software (Microsoft Office, scheduling software, point-of-sale systems)
  • Ability to multitask and work effectively in a fast-paced, dynamic environment
  • Knowledge of cosmetic treatments and services is preferred
  • Exceptional organizational skills with attention to detail
  • Strong problem-solving abilities and a calm demeanor under pressure
  • Professional appearance and demeanor
  • High school diploma or equivalent;additional education or certifications in cosmetology or spa management a plus

About the Company

P

Phaxis

We stand for PERSEVERANCE, as we refuse to quit when the journey gets tough. Your gold is our mission, and we search day and night to find it.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2002
WEBSITE
https://phaxis.com/