Front Desk & Intake Coordinator
Location Seattle, WA 98103 Date Posted July 20, 2026 Job ID 15104 Employment Type Direct Hire
Scion Staffing has been engaged to conduct a search for a Front Desk & Intake Coordinator for a growing behavioral health and mental wellness organization. This is a remote, part-time (20 hours/week) direct hire opportunity offering the chance to make a meaningful impact by creating a welcoming and seamless experience for clients seeking care.
POSITION OVERVIEW:
Our client is seeking a compassionate and highly organized Front Desk & Intake Coordinator to serve as the first point of contact for prospective and existing clients in a virtual mental health practice. This role is responsible for managing client intake, scheduling appointments, verifying insurance benefits, and coordinating communication between clients, therapists, and the billing team. The ideal candidate enjoys helping others, thrives in a fast-paced remote environment, and is committed to providing exceptional client service while maintaining confidentiality.
PERKS:
Competitive compensation of $30/hour
Fully remote, part-time schedule with flexibility
Opportunity to make a meaningful impact within a mission-driven mental health practice
Collaborative and supportive team environment with experienced clinicians and administrative staff
Professional growth opportunities in behavioral health and healthcare administration
RESPONSIBILITIES:
Serve as the primary point of contact for prospective and current clients, providing outstanding customer service via phone, email, and virtual communication.
Coordinate new client intake, scheduling, onboarding documentation, and insurance verification to ensure a smooth client experience.
Maintain accurate client records within the electronic health record (EHR) system while ensuring HIPAA compliance and confidentiality.
Collaborate closely with therapists, supervisors, interns, and the billing team to support daily operations and client care.
Monitor scheduling changes, respond to client inquiries, and proactively resolve administrative issues.
Assist with general administrative tasks and process improvements to enhance office efficiency and client satisfaction.
QUALIFICATIONS:
Experience in front desk support, client intake, administrative coordination, customer service, or a healthcare office environment.
Excellent communication, interpersonal, and customer service skills with a warm and empathetic approach.
Strong organizational skills with the ability to prioritize multiple tasks in a remote work environment.
Proficiency with Microsoft Office or Google Workspace; experience with EHR systems and insurance verification is highly preferred.
Professional, reliable, detail-oriented, and committed to maintaining confidentiality.
COMPENSATION AND BENEFITS:
$30/hour
Part-time, direct hire opportunity (20 hours per week)
Fully remote work environment
Additional benefits and equipment details to be shared during the interview process
HOW TO APPLY:
For immediate consideration, please submit your resume here!
ABOUT OUR SEARCH FIRM:
Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a Clearly Rated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.
Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.