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Front Desk Coordinator - Tulsa

Boardroom Salon

Tulsa, OK

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JOB DETAILS
SKILLS
Calendar Management, Card Processing, Communication Skills, Credit Processing, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Interpersonal Skills, Microsoft Office, Multitasking, Operations, Organizational Skills, Resolve Customer Issues, Retail, Team Player, Telephone Skills
LOCATION
Tulsa, OK
POSTED
2 days ago
Front Desk Coordinator - Tulsa, OK (Tulsa location)

Do you have a passion for providing exceptional client experiences?

Boardroom Salon for Men is the leader in the upscale men's grooming segment, providing an elegant, teamwork-focused, empowering work environment, hiring the best team members in the industry and are looking for friendly, professional, reliable, energetic Front Desk Coordinator to join our team!

About the Role:

As the first point of contact for clients, you will play a key role in creating a welcoming atmosphere. You will assist with check-ins and check-outs, handle client inquiries, and ensure smooth daily operations at the front desk.

Key Responsibilities:
  • Welcome and assist clients with a smile and positive, engaging attitude
  • Utilize salon's technology in managing appointments and salon calendar to accurately:
    • Check in and check out clients
    • Process cash and credit card transactions
    • Perform system opening and closing procedures
    • Answer phone calls and emails to schedule appointments
  • Address and resolve client concerns in a professional manner
  • Maintain front desk, waiting area, and retail for tidiness and organization.
  • Assist / support service staff as needed
  • Perform opening and closing duties
Qualifications:
  • Previous experience in hospitality, customer service, or reception (preferred)
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office and reservation software
  • Detail oriented with an ability to multitask and stay calm under pressure
  • Emit a positive, uplifting attitude and polished appearance
  • Ability to stand for an extended period of time
  • A desire to always improve yourself and the salon
  • Availability to work flexible shifts, including weekends and evenings
What We Offer:
  • Working with high-end and professional clients
  • A supportive and fun, empowered team environment
  • On-the-job training and career advancement opportunities
  • Competitive hourly rate
  • Employee discounts on products and services
  • Earned monthly bonus
  • 401K plan
  • Employee assistance programs
  • Paid time off and holiday pay (available after 90-days), full-time employees only
  • Health, dental, optical, disability insurance (available after 90-days), full-time employees only


Ready to be the face of exceptional hospitality? Apply now!

About the Company

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Boardroom Salon