Front Desk Clerk, The Gideon Putnam

The Opportunity

Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at The Gideon Putnam in Saratoga Springs, New York. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived. Apply now and join our team.

Pay: $18.00 - $20.00/hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/what-we-offer.

What We Offer

Join our fun, collaborative team at The Gideon Putnam Resort and Spa. Located in Saratoga Springs, New York, theres so much to do in our small town, including:

• Weekly live music events
• World-class horse racing
• Natural mineral springs
• Walking trails
• Golf courses

Benefits include:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition or professional certification reimbursement
• Weekly pay
• Free shift meal
• Employee discounts, including 30% off at restaurants and retail stores
• Friends and family discount on lodging
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Available for full-time, year-round team members.

What Will You Do?

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
• Manage cash and credit card transactions while keeping accurate paperwork.
• Resolve small guest issues immediately, delivering items to guests as needed.
• Monitor and balance the daily figures, post room and tax charges on guest accounts.

More About You

• Good interpersonal communication skills in person and by phone.
• Previous customer service experience is beneficial.
• Ability to multitask and function in a professional manner under pressure from guests and supervisors.
• No high school diploma or GED required.

Physical Requirements

• Ability to walk and stand for long periods of time as well as bend and climb stairs throughout shifts.

Shift Details

• Days
• Evenings
• Holidays

Who We Are

Delaware North is the food and beverage, retail, and lodging partner at The Gideon Putnam, dating back to 2008. Set in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga.

Our business is all about people, and that includes you. At Delaware North, youre not just part of a team - youre part of a global legacy, a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality - come grow with us.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.