Administrative Skills, Customer Support/Service, Documentation, Fast Food, Hospital, Medical Records, Medicine, Patient Assessment
GENERAL SUMMARY
Schedule: Full-Time, 10 hours per day, 4 days a week
Location: Farmington Hills, MI-main location but will be required to cover at Novi and Royal Oak locations as well.
- Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
- Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
- Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to assigned area.
EDUCATION/EXPERIENCE REQUIRED
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
- One year medical front desk experience required.
- Athena experience preferred
Additional Information
- Organization: Henry Ford Providence Hospitals
- Department: MEI
- Shift: Day Job
- Union Code: Not Applicable