Front Desk Clerk and Night Auditor, The Gideon Putnam

The Opportunity

Delaware North Parks and Resorts is searching for a customer-service-focused seasonal Front Desk Clerk and Night Auditors to join our team at The Gideon Putnam in Saratoga Springs, New York. Working in an exciting fast-paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

Pay: $24.00 - $24.00 hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/what-we-offer.

What We Offer

Join our fun collaborative team at The Gideon Putnam Resort and Spa. Located in Saratoga Springs, New York, theres so much to do in our small town, including:

• Weekly live music events
• World-class horse racing
• Natural mineral springs
• Walking trails
• Golf courses

Benefits include:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition or professional certification reimbursement
• Weekly pay
• Free shift meal
• Employee discounts, including 30% off at restaurants and retail stores
• Friends and family discount on lodging
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Available for full-time, year-round team members.

What Will You Do

• Run the night audit function: reconcile credit card payments, input sales and manual sales sheets, understand the guest folio, explain billing, and how to make any needed corrections.
• Review pending advance deposits and charges; check guests in and out of the hotel efficiently.
• Quote room rates and room package information; post charges for in-house accounts.
• Complete shift closing: drop cash and check payments, securing the bank at all times, and follow proper cash handling policies.
• Cash handling and accountability: maintain accurate paperwork as it relates to front office operations.
• Check and balance the daily figures; post room and tax charges on guest accounts.

More About You

• Previous experience in cash handling.
• Previous experience in a customer service environment is beneficial.
• Good communication skills: ability to communicate with guests and team members.
• Basic math skills: ability to accurately handle money and count change.
• Experience using Microsoft Excel.
• No high school diploma or GED required.

Shift Details

• Overnight

Who We Are

Delaware North is the food and beverage, retail, and lodging partner at The Gideon Putnam, dating back to 2008. Set in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga.

Our business is all about people, and that includes you. At Delaware North, youre not just part of a team - youre part of a global legacy, a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality - come grow with us.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.