Administrative Skills, Artificial Intelligence (AI), Business Development, Business Operations, Business Solutions, Calendar Management, Call Routing, Campaigns, Communication Skills, Conference Management, Course Coordination, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Quality, Detail Oriented, Follow Through, Interpersonal Skills, Lead Generation, Leadership, Logistics, Mail Processing, Marketing, Metrics, Multitasking, Organizational Skills, Performance Metrics, Sales, Sales Campaigns, Sales Management, Sales Operations, Sales Pipeline, Sales Prospecting, Software as a Service (SaaS), Target Marketing, Team Building, Technical Delivery, Technology Sales, Telephone Skills, Time Management, Trade Shows
Be the first impression. Drive new opportunities. Build a career in technology.
At Hagadone Technologies (HTech), we're helping businesses across the country grow through innovative technology solutions. From custom software and websites to AI-powered tools, ticketing platforms, golf course management software, and business applications, our team delivers technology that makes an impact.
We're looking for an energetic, organized, and customer-focused professional to join our team as a Front Desk & Business Development Coordinator. This unique hybrid role combines front-office leadership with hands-on business development, making it an ideal opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and wants to build a long-term career in technology sales and business operations.
About the Role
As the Front Desk & Business Development Coordinator, you'll serve as the welcoming face of HTech while also playing a key role in supporting company growth.
You'll create exceptional experiences for visitors, clients, and partners while proactively identifying prospective customers, conducting outreach, and helping generate new business opportunities for our sales team.
This position offers valuable exposure to both business operations and technology sales, providing a strong foundation for future career advancement.
What You'll Do
Front Desk & Office Coordination
- Serve as the primary point of contact for visitors, clients, and vendors.
- Welcome and assist guests arriving at the office.
- Answer, direct, and manage incoming phone calls.
- Monitor and respond to general company inquiries.
- Coordinate conference room schedules and visitor logistics.
- Manage incoming mail, deliveries, and office organization.
- Support administrative needs across multiple departments.
- Help maintain a professional, organized, and welcoming office environment.
Sales Development & Lead Generation
- Research and identify prospective clients within HTech's target markets.
- Conduct outbound phone calls, emails, and follow-up activities.
- Generate interest in HTech's products and services.
- Qualify opportunities and schedule meetings for Sales Executives.
- Maintain accurate prospect information within CRM systems.
- Track outreach activities, appointments, and pipeline metrics.
- Support conference, trade show, and event follow-up campaigns.
- Assist with lead generation efforts across multiple industries.
Customer & Community Engagement
- Represent the HTech brand with professionalism and enthusiasm.
- Direct inquiries to the appropriate internal teams.
- Support customer communications and outreach initiatives.
- Help foster positive relationships with clients, partners, and community organizations.
Internal Collaboration
- Work closely with Sales, Marketing, Customer Success, and Leadership teams.
- Participate in sales campaigns and pipeline development initiatives.
- Support special projects and company initiatives.
- Share customer and prospect feedback to help improve products, services, and customer experiences.
What We're Looking For
Required Qualifications
- Strong communication and interpersonal skills.
- Comfortable speaking with customers and prospects by phone.
- Excellent organizational and time-management abilities.
- Professional appearance and demeanor.
- Ability to multitask and manage competing priorities.
- Self-motivated, dependable, and proactive.
- Comfortable working in a fast-paced environment.
Preferred Qualifications
- Previous customer service experience.
- Reception, administrative, or office coordination experience.
- Sales, business development, or appointment-setting experience.
- Experience using CRM systems.
- Interest in technology, software, and SaaS solutions.
What Success Looks Like
In this role, you'll:
- Deliver a professional and welcoming front-office experience.
- Consistently generate qualified meetings and opportunities for the sales team.
- Demonstrate strong follow-through and attention to detail.
- Build knowledge of HTech's products, services, and target markets.
- Contribute to company growth through proactive outreach and relationship building.
- Positively impact both customer experiences and internal operations.
Benefits
We believe in supporting our team both professionally and personally. Eligible employees enjoy a comprehensive benefits package that includes:
- Medical, dental, vision, and life insurance coverage (available after 60 days of employment)
- Access to an on-site employee health clinic
- Flexible reimbursement plan
- 401(k) retirement plan with a 50% company match on employee contributions up to 4% (eligibility begins at age 21 after 60 days of employment)
At Hagadone Technologies, we're committed to providing the resources, support, and opportunities our employees need to thrive both at work and beyond.
Career Growth Opportunities
This role is intentionally designed to provide exposure to both business operations and technology sales.
As HTech continues to grow, high-performing team members may have opportunities to advance into:
- Sales Development Leadership
- Account Executive / Sales Executive
- Customer Success
- Operations Coordination
- Business Development
If you're looking for a position where you can make an immediate impact while building valuable experience and long-term career opportunities, we'd love to meet you.
Key Performance Indicators (KPIs)
Front Desk Performance
- Visitor experience and responsiveness
- Call routing and inquiry management
- Administrative task completion
Sales Development Performance
- Outbound activities completed
- Qualified meetings scheduled
- Opportunities generated
- CRM accuracy and follow-up compliance
Overall Success
- Professional representation of the HTech brand
- Effective collaboration with internal teams
- Contribution to pipeline growth and customer experience
Why Join Hagadone Technologies?
You'll be joining a growing technology company that values initiative, customer relationships, and professional development. This is more than a front desk position; it's an opportunity to become an important contributor to company growth while gaining hands-on experience in technology sales, business development, and operations.
Join Hagadone Technologies and help shape the future of technology solutions while growing your own career.