About Us
Hotel Royal Oak is a boutique, retro-modern motor lodge just steps from downtown. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe.
We’re not your typical hotel, and we’re not looking for typical team members.
The Role
We’re looking for a dependable, guest-focused Front Desk Attendant to join our team. This role is the face of the hotel, handling check-ins, guest interactions, and helping create a seamless and memorable stay.
This position is available for both afternoon/evening (3PM–11PM) and overnight (11PM–7AM) shifts.
What You’ll Do
- Welcome guests with a confident, friendly, and professional presence
- Check guests in and out using our PMS system
- Handle guest requests, questions, and problem resolution in real time
- Support bar service, room service, and lobby experience when needed
- Maintain cleanliness and presentation of the front desk and lobby
- Monitor property activity and ensure a safe, secure environment (especially overnight)
- Communicate clearly with team members across shifts
Requirements
What We’re Looking For
- Strong reliability and punctuality (non-negotiable)
- Excellent communication and people skills
- Ability to stay calm and solution-oriented under pressure
- Hospitality or customer service experience preferred
- Bartending or bar knowledge is a plus (we can train the right person)
- Comfortable working independently, especially for overnight shifts
- Must be 21+
Benefits
Why Work With Us
- Unique boutique hotel environment (music, events, social atmosphere)
- Opportunity to learn both hotel operations and bar service
- Flexible scheduling (part-time or full-time roles available)
Schedule
- 3PM–11PM (PM Shift) – Guest-facing, high energy
- 11PM–7AM (Night Audit / Overnight) – Independent, detail-focused
Compensation
- $18 an hour starting
- Opportunity for tips