Front Desk Associate - Federal Work Study - Counseling Center

About Us

Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.

Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.

Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia where we pride ourselves in the USG Statement of Core Values - Integrity, Excellence, Accountability, and Respect. These values form and guide the daily work of our institution.

CSUs core values - Excellence, Creativity, Engagement, Sustainability, Inclusion, and Servant Leadership make us an institution like no other. Each year, we enroll more than 7,000 students from the Southeast, across the nation, and around the world. Many programs at Columbus State rank high for affordability and value. The university strives to provide all students with an exceptional education thats accessible, affordable, and creative to the core.

Location

Schuster 303.

Department Information

Counseling Center.

Job Summary

Purpose or Role of the Position.

Front Desk Associates for the Counseling Center serve in a clerical role, greeting and assisting visitors and helping with the daily administrative activities of the office. This role does not involve any counseling.

Responsibilities

Providing excellent customer service to CSU students and employees, as well as members of the public in-person and on the phone; scanning, data entry, and other administrative duties as assigned. Front Desk Associates will be scheduled for no fewer than 10 hours or more than 19 hours per week, during the hours of: Mon- Tues 8 AM, 8 PM Weds , Fri 8 AM , 5 PM. Flexible hours based on students class schedule.

Required Qualifications

• You must have been awarded Federal Work Study from the Financial Aid office to qualify. If you are unsure of your eligibility, please check with the Financial Aid office before you apply. We appreciate your understanding that we cannot offer this position to students who do not qualify for Federal Work Study aid due to funding.
• We are unable to hire students who have been clients of the Counseling Center, due to a conflict of interest.
• Interpersonal and communication skills, computer skills, ability to carry out tasks and goals independently.

Proposed Salary

$8.50/hr.

Required Documents to Attach

• Resume
• Cover Letter

Contact Information

If you have any questions, please contact the Human Resources Office at 706-507-8920 or e-mail to hr@columbusstate.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.

Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.

Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.

Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.

Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.

Servant Leadership: Leading through ethical empowerment and service.

Conditions of Employment

All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties:

• A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;

• Pre-employment drug testing for positions with high-risk responsibilities.

• Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter.

• Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. *

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.

Equal Employment Opportunity

It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.

Other Information

Position Classification:

Federal Work-Study (FWS) positions are grouped into three general levels based on job duties and required skills:

• Entry-Level: Basic tasks with little to no prior experience required. Duties may include clerical work, customer service, or general office support.
• Intermediate: Positions that require some prior experience or specific skills. Duties may include tutoring, lab assistance, or more independent administrative work.
• Advanced: Roles that require specialized skills, training, or significant responsibility. Duties may include research assistance, technical support, or leadership roles.

Procedure for Determining Pay Rate:

Federal Work-Study (FWS) pay rates are based on the type of job, responsibilities, and skills required. Pay is set within the universitys student wage guidelines and follows federal and state minimum wage laws.

Rates may vary by position and are determined in coordination with Financial Aid, based on available funding and the students FWS award.

Evaluation Procedures and Schedules

Please submit:

¿ Résumé

¿ Cover Letter

¿ Proof of Federal Work Study Award (screenshots / forwarded emails accepted)

¿ Schedule of your available hours to work