Benefits & Perks
- Competitive Compensation — Pay that reflects your value
- Real Growth Opportunities — Build a career, not just a job
- Service Benefits — Varies by location
- Transferable Skill Development — Skills that grow with you, wherever your career leads
About RELIVE
RELIVE is the nation's premier health and wellness center, built around one simple idea: you come first. We create personalized wellness solutions designed for real, lasting results — not quick fixes. From fighting fatigue to turning back the clock, we help our patients take charge of their lives so they can look, feel, and be their best. Everything we do comes back to one thing: you.
Job Summary
As the face of RELIVE, our Front of House Associate is often the first impression patients have of our brand — and we want that impression to be exceptional. This role blends professionalism, warmth, and product expertise to guide patients through every step of their visit, from welcome to check-out. You'll be a trusted point of contact for patients and a key team player behind the scenes, building strong relationships with staff, vendors, and suppliers alike.
What You'll Do
- Greet patients and visitors warmly, in person and by phone, answering questions or connecting them with the right resource
- Keep the schedule running smoothly — booking appointments in a way that maximizes patient satisfaction, provider time, and treatment room use
- Keep providers informed on patient arrivals and any delays, helping the day run like clockwork
- Put patients at ease — anticipating questions, easing concerns, and keeping the reception area welcoming
- Manage patient records, ensuring treatment information is organized and accessible
- Maintain accurate patient accounts, including personal and financial details
- Handle scripts, charges, and third-party invoicing with accuracy and efficiency
- Keep the office running by managing inventory, ordering supplies, and coordinating equipment service with the Office Manager
- Champion patient privacy, upholding HIPAA standards at every turn
- Support smooth day-to-day operations by following (and improving!) policies and procedures
- Collaborate with the care team before and after treatments, contributing to shared decision-making
- Confidently navigate online booking systems
- Follow up with patients and answer their questions with care
What You Bring
- GED or equivalent
- Experience in a customer service environment
- Medical office experience is a plus
At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients’ individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients.
Explore your future at Relive Health. Click here to discover Career Opportunities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.