Front Desk Agent for Springhill Suites & TownePlace Suites - Steamboat Springs, CO

Front Desk Agent for Springhill Suites & TownePlace Suites - Steamboat Springs CO

Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 by MogulRecruiter. Ranking 30 for talent, 13 for diversity, 33 for best in minorities, 16 for blacks, and 11 for women.

Start Your Journey with Midas Hospitality

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Springhill Suites & TownePlace Suites located in Steamboat Springs CO. This position will be responsible for arriving, departing, and in-house guests as well as telephone inquiries regarding reservations, hotel information, and guest concerns.

What You Will Be Doing

• Greets, registers, and assigns rooms to guests.
• Issues room key and gives directions.
• Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
• Keeps records of room availability and guests accounts.
• Computes bill, collects payment, and makes change for guests.
• Makes, confirms, and cancels reservations.
• Provides elevated services to our guests at all times.

The Ideal Candidate

• Previous experience as a Front Desk Agent is preferred.
• Experience in a customer service industry is required.
• Either AM or PM shift availability is required (7am-3pm, 3pm-11pm).
• Weekend Availability is required.

About Us From humble beginnings in 2006 to an enterprise being driven by more than 1000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40 hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton, and IHG.

At Midas Hospitality, we make room for peoples dreams. That means building a company where people love to work, our financial partners love the results, and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information: www.midashospitality.com

We offer a range of benefits including but not limited to:

• Growth and development tools and access to learning
• Robust PTO policies
• Medical, Dental, Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services

Midas Hospitality is proud to be a drug-free workplace and equal opportunity employer.