Sign upLog in

Freight Truck Dispatcher

Pembroke & Co., Inc.

Auburn, ME

Apply
JOB DETAILS
SKILLS
Brokerage, Cargo/Freight, Communication Skills, Customer Support/Service, Dental Insurance, Develop and Maintain Customers, Federal Laws and Regulations, Health Insurance, Help Desk, Identify Issues, Life Insurance, Logistics, Maintain Compliance, Multitasking, Order Picking/Packing, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Regulations, Resolve Customer Issues, Safety/Work Safety, State Laws and Regulations, Time Management, Transportation Routing, Truck Driver, Truckload Freight, Vision Plan, Writing Skills
LOCATION
Auburn, ME
POSTED
30+ days ago
Benefits:
  • Short-term disability
  • Life insurance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Supporting a local transportation company, the Freight Dispatcher will interact with truck drivers, brokerage, customers, and internal team members. They will schedule loads and deliveries by using strategic logic to support end-user goals and plan routes that align with company goals.  


This organization has many long-term employees and values the community, safety, and providing quality service. They offer a relaxed and friendly team of self-motivated individuals. The ideal candidate will thrive in this setting, is committed to customer service, and can work independently as well as with a team.  


The schedule is Monday through Friday, 8:00AM – 5:00PM. Pay is hourly, with some overtime availability on Saturdays.  
 
Responsibilities: 
  • Partner with truck drivers, customers, and brokerages to build rapport with each member. 
  • Utilize logistic software to coordinate routes, loads, deliveries, and pick-ups.
  • Directly supports an average of 10-20 truck drivers with their schedule.  
  • Maintain communication with customers, drivers, and other personnel. Keep parties informed of any delays proactively.  
  • Resolve customer inquiries in a timely and professional manner.  
  • Coordinates with brokerage department to qualify carriers and administer paperwork. 
  • Keep accurate records in software and track route progress.  
  • Ensure compliance with applicable local, state, and federal regulations.   
Qualifications: 
  • 5+ years of experience working in dispatch, logistics, or transportation is required. 
  • Working knowledge of ICC regulations and safety awareness is preferred.  
  • Experience working with Google Suite, Profit Tools, FourKites, and TMS Scheduling is a plus. 
  • Ability to trouble shoot and predict problems before they arise. Able to think and act creatively to provide solutions.  
  • Proficient written and verbal communication skills.  
  • Demonstrated ability to remain organized and work swiftly between multiple projects to hit deadlines.  

About the Company

P

Pembroke & Co., Inc.