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Free People Assistant Store Manager

Free People

Salem, NH

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JOB DETAILS
SALARY
SKILLS
Brand Messaging, Business Analysis, Business Operations, Consumer Branding, Corporate Policies, Customer Experience, Customer Service Software, Customer Support/Service, Employee Retention, Establish Priorities, Follow Through, Leadership, Metrics, Multitasking, Onboarding, Operational Support, Philosophy, Product Positioning, Profit & Loss, Retail Management, Safety Standards, Sales, Sales Analysis, Sales Forecasting, Sales Presentation, Sales Support, Set Goals, Team Lead/Manager, Team Player, Time Management
LOCATION
Salem, NH
POSTED
7 days ago
Location

This position is located at 9 VIA Tuscan RT2040, Salem, New Hampshire, 3079 United States

Role Summary

Free People is growing and opening a new location in Salem, NH! We are looking for an Assistant Store Manager to join this team. Interested? Apply now!

The Assistant Store Manager supports the selling, service, and operations of the store to achieve an engaging and inspiring environment. This can include development of others, collaborating with key partners, and supporting store operations and visual needs.

Role Responsibilities

Brand Experience
  • Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer
  • Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way
  • Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications
Leadership + Team management
  • Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability
  • Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities
  • Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
Visual + Business Operations
  • Sustains daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart
  • Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels
  • Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining visual and display standards; ensures omni-channel orders are processed timely and accurately
  • Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
  • Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
  • Stays current and responds to interoffice communication while ensuring important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team
  • Provides global insight related to the customer experience regarding product and presentation and shares feedback with the Store Manager
  • Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth
Role Qualifications
  • Love for the FP brand
  • 1+ years store leadership experience
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
  • Eagerness to learn and grow within the organization


The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

Pay Range

Starting from USD $24.00/Hr.

About the Company

F

Free People