Fraud Review Analyst

Artech LLC

Charlotte, NC

JOB DETAILS
SALARY
$20–$28 Per Hour
SKILLS
Analysis Skills, Banking Services, Communication Skills, Customer Support/Service, Fraud Investigation, Microsoft Excel, Microsoft Word, Performance Reviews, Presentation/Verbal Skills, Process Improvement, Profit & Loss Analysis, Regulations, Reporting Dashboards, Risk Analysis, Root Cause Analysis, Service Level Agreement (SLA), Time Management, Writing Skills
LOCATION
Charlotte, NC
POSTED
4 days ago
Request ID: 100153-1
Title: Fraud Review Analyst
Location: Charlotte, NC - onsite
Duration: 6+ Months
Salary Range: $20- $28 an hour on W2


Required Skills & Experience
  • Investigate and resolve fraud alerts/cases in alignment with internal SLAs and regulatory timelines.
  • Collaborate with client stakeholders to understand fraud trends, address escalations, and tailor response mechanisms.
  • Ensure client expectations are met through regular performance reviews, dashboard updates, and timely communication.
  • Analyze emerging fraud risks and recommend preventive rule changes in fraud detection systems.
  • Conduct root cause analysis of fraud incidents and assist clients in control enhancements.
  • Generate client-specific fraud reports, loss analysis, and recommendations for process improvements.
Essential skills of the position:
  • Excellent verbal and written communication skills
  • Proficient in Client Office-Word and Excel.
  • Experience in making quick, high quality decisions on complex issues
  • Good logical reasoning
  • Good understanding of banking or cards principles and operations
  • Ability to work with concepts and with minimal assistance
  • Ability to work equally well independently and within a team
  • Excellent time management skills
  • Experience working on discrete, time sensitive projects

About the Company

A

Artech LLC