Fraud Analytics & Case Review Associate II

EOE Statement Xtreme Solutions is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive fair consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age or veteran status.Position Fraud Associate Level IIJob SummaryWith oversight from the Client Fraud Program Manager (FPM), the Fraud Associate Level II performs data analysis in support of the Fraud Program Office and other duties as assigned. The Fraud Associate Level II performs all duties assigned to a Fraud Associate Level I.Roles and ResponsibilitiesEnter and maintain data in an in-house fraud databaseVerify and analyze data in various internal, law enforcement, and commercial databases (e.g., LexisNexis, CCD, EVVE, CURP, CLEAR) and report resultsTrack fraud case statisticsUpdate Agency/Center FPM SharePoint pageInterface with security and other document center/agency personnelInterface with stakeholders, including acceptance facilities, law enforcement, and other client agenciesConduct analytical case reviewsAssist in curriculum development and training aids for client staff trainingProvide training, oversight, and guidance to lower‑level fraud associates and other contract staff in the fraud office and maintain training materialsRead rapidly from both paper and a computer terminalLiaise with other agencies while performing daily dutiesAssist in processing applications referred to the FPM by document specialists and acceptance agentsProcess initial fraud case paperwork, enter data, and perform quality‑control reviews of data enteredProcess fraud case paperwork, including scanning fraud cases, entering or updating applicant information in appropriate databases, determining the appropriate class category, performing quality‑control reviews of data entered, and maintaining paper and electronic file libraries (SharePoint)Complete pre‑formatted letters (addressing a variety of deficiencies) to document applicants whose files have been referred to the FPM office, proofread correspondence, and correct any deficienciesAssist in verifying vital records and other public recordsPerform telephone and written inquiries concerning pending applications for the FPM and team membersAssist in preparing document fraud detection training materialsRetrieve mail, file requests, or other information from other officesMaintain and monitor fraud files and file logs; match incoming correspondence from applicants and law‑enforcement officials with document filesMaintain paper and electronic file librariesMinimum QualificationsSecret Clearance RequiredBachelor's Degree in Criminal JusticeThree (3) years of law enforcement, criminal justice, intelligence, or other professional analytic experienceFive (5) years of experience utilizing a variety of office software, specifically: Microsoft Word, PowerPoint, Excel, SharePoint, Access, and OutlookCapable of analyzing facts and evaluating information, drawing conclusions from such evaluations, and formulating recommendationsCapable of leading small teamsAbility to multi‑task while paying attention to detail and accuracyAbility to quickly assimilate information, analyze facts, and accurately report to managementPossess comprehensive writing skills, ability to proofread correspondence, convey ambiguities, and correct deficienciesAbility to remain flexible and adapt under pressure in stressful situations and follow instructions and established proceduresAbility to work in one place and traverse the office on a continuing basisAbility to provide basic customer service skillsPhysical Demands / Work EnvironmentLifting, bending, stretching, sitting, standing, and walking as needed. Heavy use of computers and related equipment, and telephones. Ability to lift at least 30 lbs infrequently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is currently accepting applications.#J-18808-Ljbffr