Enrollment Operations Specialist
FranU
Baton Rouge, La
Watch FranU''s Mission Video at: https://vimeo.com/1174907649
The Enrollment Operations Specialist within Franciscan Missionaries of Our Lady University's (FranU) Enrollment Division plays a key collaborative role in advancing the Enrollment goals and mission of the University. This individual will be responsible for data entry of prospects, inquiries, applications, and all supporting documents, including transcripts and test scores. #CB
EXPERIENCE
EDUCATION
SPECIAL SKILLS
LICENSURE
JOB STANDARDS
Mission Alignment
Actively engages the Catholic and Franciscan mission and identity of Franciscan Missionaries of Our Lady University by modeling the Franciscan values, honoring the legacy of the founding congregation, promoting justice for the communities we serve, and integrating the Catholic and Franciscan intellectual traditions in programs, courses and services
Application Review and Credit Evaluation
Independently evaluate prospective students' applications and academic histories, including entry of transfer credits for deposited transfer, dual enrollment, post-baccalaureate, and other designated student populations into Colleague so Advising and Programs can determine applicability to FranU programs and impact on academic progression
Campus Visit and Event Management
Lead the planning and execution of campus visit experiences - including tours, group visits, and special events - applying strategic insights and collaborating with internal partners to enhance student experience and Enrollment effectiveness
Franciscan Peer Leaders Admissions Ambassador Program Management
Lead and manage the Franciscan Peer Leaders who have been assigned to the Admissions Department as Admissions Ambassadors. Directly oversee the scheduling and assignment of Peer Leaders to campus tours, group visits, and Admissions events throughout the academic year, ensuring consistent, mission-aligned representation of FranU to prospective students and families
Responsible for training, coordinating, and evaluating Peer Leader performance to maintain a high-quality visitor experience
External Relations and Representation
Serve as an official representative of FranU to external constituencies, exercising discretion to strategically promote the University's mission, programs, and Enrollment policies to prospective students and key stakeholders
Process Evaluation and Operational Improvement
Independently oversee and evaluate office processes and workflows, identifying opportunities for
Customer Relationship Management (CRM) Utilization and Data Management
Leverage CRM expertise to manage Enrollment event data, track applicant interactions, process applications, and monitor recruitment outcomes in support of enrollment objectives
Collaboration with Academic and Administrative Partners
Collaborate strategically with Academic Departments and Administrative Offices to align campus visit and Recruitment activities with institutional goals and enhance the prospective student experience
Special Projects and Innovation
Initiate and manage special projects aimed at improving Recruitment processes, student engagement, and operational efficiency within the Admission's Office
Other Duties as Assigned
Support various programs, events, and administrative tasks aimed at fulfilling institutional goals.
Perform other duties as assigned
JOB STANDARDS
Mission Alignment
Actively engages the Catholic and Franciscan mission and identity of Franciscan Missionaries of Our Lady University by modeling the Franciscan values, honoring the legacy of the founding congregation, promoting justice for the communities we serve, and integrating the Catholic and Franciscan intellectual traditions in programs, courses and services
Application Review and Credit Evaluation
Independently evaluate prospective students' applications and academic histories, including entry of transfer credits for deposited transfer, dual enrollment, post-baccalaureate, and other designated student populations into Colleague so Advising and Programs can determine applicability to FranU programs and impact on academic progression
Campus Visit and Event Management
Lead the planning and execution of campus visit experiences - including tours, group visits, and special events - applying strategic insights and collaborating with internal partners to enhance student experience and Enrollment effectiveness
Franciscan Peer Leaders Admissions Ambassador Program Management
Lead and manage the Franciscan Peer Leaders who have been assigned to the Admissions Department as Admissions Ambassadors. Directly oversee the scheduling and assignment of Peer Leaders to campus tours, group visits, and Admissions events throughout the academic year, ensuring consistent, mission-aligned representation of FranU to prospective students and families
Responsible for training, coordinating, and evaluating Peer Leader performance to maintain a high-quality visitor experience
External Relations and Representation
Serve as an official representative of FranU to external constituencies, exercising discretion to strategically promote the University's mission, programs, and Enrollment policies to prospective students and key stakeholders
Process Evaluation and Operational Improvement
Independently oversee and evaluate office processes and workflows, identifying opportunities for
Customer Relationship Management (CRM) Utilization and Data Management
Leverage CRM expertise to manage Enrollment event data, track applicant interactions, process applications, and monitor recruitment outcomes in support of enrollment objectives
Collaboration with Academic and Administrative Partners
Collaborate strategically with Academic Departments and Administrative Offices to align campus visit and Recruitment activities with institutional goals and enhance the prospective student experience
Special Projects and Innovation
Initiate and manage special projects aimed at improving Recruitment processes, student engagement, and operational efficiency within the Admission's Office
Other Duties as Assigned
Support various programs, events, and administrative tasks aimed at fulfilling institutional goals.
Perform other duties as assigned