Franchise Business Manager

Cumberland Farms Inc

Westborough, MA

JOB DETAILS
SALARY
$115,000–$125,000 Per Year
SKILLS
Analysis Skills, Budgeting, Business Analysis, Communication Skills, Consumer Packaged Goods, Contract Management, Cross-Functional, Employee Assistance Plan, Expense Management, Facilities Management, Finance, Financial Analysis, Food Services, Franchise Management, Investment Capital, Leadership, Management Strategy, Merchandising, Negotiation Skills, Onboarding, Operational Audit, Operational Support, Pricing, Profit & Loss, Retail, Revenue Growth, Site Evaluation, Strategic Planning, Tuition Reimbursement, Warehousing
LOCATION
Westborough, MA
POSTED
30+ days ago

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Franchise Business Manager

165 FLANDERS ROAD WESTBOROUGH MA

Full-time, Part-time

Job Description

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America's #1 'one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

  • Competitive Wages
  • Work today, get paid tomorrow through our earned wage access program*
  • Paid Time Off
  • Medical/Health/Dental Coverage
  • 401K with Company Match
  • Team Member Discounts
  • Tuition Reimbursement
  • Employee Assistance Program
  • Health Savings Account
  • Company Spirit Days
  • Employee recognition and awards
  • And much more!

Position Summary: Strategically execute our franchising of the Quik Stop brand. Lead financial assessments of the business for direction on franchising with focus on delivering the highest level of standards and profitability to for the company this will include evaluating the need for capital investment into the facilities and assets of the company in addition to oversight of the fuel and forecourt strategies. Establish budgets for alignment with the company objectives including franchise fee assessments, fuel CPG expectations, expenses in facility management and capital investment. Collaborate and coordinate the support for the franchisees based on contractual agreements. Manage the franchise relationships including breach of contract and new franchisee onboarding. Review and approve all equity expectations and draw requests of every franchise owner. Utilize the regional operations team for guidance for the franchisees for increasing sales and remaining compliant with the retail laws established in California.

Responsibilities:

  1. Strategic Planning for Franchise management

  2. Financial review and evaluation of all site

  3. Franchise Contract Management (Legal Annual Agreements and Disclosure Documents)

  4. Liaison with Company departments and Franchisees

  5. Evaluation of Franchisee alignment to the contract commitments

  6. Assessing and assigning franchises to prospective franchisees

  7. Coordination of assumption of business from Franchisees to company stores

  8. Oversight and approval on capital spending at Franchise locations

  9. Communication of business needs at franchise locations

  10. Audit review of Franchise operational activities

  11. Audit and review of all required inventory and equity requirements

  12. Audit and review all requests for draws

  13. Approve distribution of expenses based on contract alignments

  14. Collaborate with the operations team for support for training of both new and continuing franchisees

  15. Collaborate with the operations and merchandising teams for support on reset and pricing activity

  16. Collaborate to drive fuel sales with the Franchisees and company fuel pricing team

Working Relationships: Interacts internally & externally with executive level management, Requires negotiation of extremely difficult

matters; Influences policymaking bodies both internally & externally. Critical collaboration with finance,

operations, merchandising and all support functions of the organization with the US.

Requirements

Minimum Education: Bachelor's Degree or equivalent work experience with success measures for evaluation

Preferred Education: Bachelor's Degree

Minimum Experience: 5 years' experience or equivalent professional experience

Preferred Experience: Business Management and leadership

Soft Skills:Effective communication, possess analytical abilities, act strategically and plan and manage execution of initiatives. Must be able to make smart and tough decisions. Ability to establish positive working relations across the organization and with operational support team

Travel: Quarterly Market Visit (CA/NV)

Hours & Conditions: 40-50 hours in a field and corporate environment

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, and frequently lift and/or move up to 25 pounds.

$115000-$125000

Wage

$115000-$125000

Additional Info

At Cumberland Farms, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.

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Cumberland Farms convenience stores across the U.S.

Certified Oil • Cumberland Farms • Fastrac • Kwik Shop • Loaf N' Jug • Minit Mart • Quik Stop • Sprint Food Stores • Tom Thumb • Turkey Hill

About the Company

C

Cumberland Farms Inc

Cumberland Farms is a privately owned family run business that has been around for almost sixty years with a corporate facility in Framingham, MA. We started back in the 50’s and through the years have grown to over 600 convenience stores ranging from Maine to Delaware as well as a group of stores in Florida.

In 2005, Cumberland Farms completed the acquisition of Gulf Oil LP and is now known as The Cumberland Gulf Group.

In May of 2009 Cumberland Farms and Gulf Oil moved into our new state-of-the-art business support campus in Framingham, Massachusetts. It is a beautiful, remarkable facility that will help lift both of these great companies to new heights for years to come.

It is also the culmination of an ideal we set in motion several years ago. The fact is, Cumberland Farms and Gulf Oil are sharing a whole lot more than a corporate website, office space and administrative resources.

We are also sharing a philosophy, and a vision to become the premier brands of choice forthe on-the-go world.

This commitment will, in turn, elevate these two brands to be the envy of our competitors, irreplaceable to our customers, and a point of pride to all of our employees.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Retail
FOUNDED
1939
WEBSITE
http://www.cumberlandfarms.com