Franchise Business Consultant

Layne's Chicken Fingers

Frisco, Texas

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JOB DETAILS

SKILLS

Administrative Skills, Business Operations, Business Processes, Business Support, Coaching, Communication Skills, Construction, Consulting, Credit Cards, Cross-Functional, Data Analysis, Database Backup, Dental Insurance, Detail Oriented, Engagement Marketing, Field Marketing, Field Trials, Franchise Management, Health Insurance, High School Diploma, Identify Issues, Leadership, Marketing, Marketing Plan, New Store Openings, Operational Support, Operations Management, Organizational Skills, Performance Analysis, Performance Goal Setting, Performance Metrics, Performance Reviews, Problem Solving Skills, Profit & Loss, Promotional Programs, Remodeling, Restaurant, Revenue Growth, Scripting (Scripting Languages), Strategic Planning, Team Building, Time Management, Training/Teaching, Vision Plan, Willing to Travel

LOCATION

Frisco, Texas

POSTED

30+ days ago

Benefits:

Health insurance
Paid time off
Vision insurance
Dental insurance

About us

Layne’s Chicken Fingers, founded in 1994, is all about keeping things simple and doing them right. We shoot straight, and we take our food seriously—ourselves, not so much. We’re a little quirky, a little weird, and passionate about what we do. We’re expanding quickly, and we’re looking for someone who shares our love for chicken and community to help us grow.

About The Role:

Layne's Chicken Fingers is currently looking for a result oriented Franchise Business Consultant (FBC)to support our franchise partners in running strong, smart, and profitable restaurants.

This role is designed for someone who understands not only working shoulder to shoulder but training, leading, coaching and inspiring in store and from a distance. You know how to build trust, and you know how to back it up with data and real, measurable results.
You’re not just a coach. You’re a connector. A strategist. A trusted advisor who knows how to meet people where they are and help them get where they need to be.

You Might Be a Fit If You...

Have a track record of building strong relationships in decentralized or remote environments
Coach with empathy and clarity—no corporate scripts here
Have multi-unit restaurant operations experience
Love solving problems and building actionable plans
Diagnose root causes, not just symptoms
Make complex tools like P&Ls and labor models feel approachable
Balance detail orientation with big-picture thinking
Communicate constantly and clearly across teams
Use tech to drive efficiency and outcomes
Lead strategic field visits that drive real results
Support local marketing and community engagement
Know franchise principles and real-world business ops
Plan field time strategically to maximize impact and use systems and tools effectively to execute at a high level
Conduct regular restaurant visits that provide value, driving sales, profit, and operational efficiency
Facilitate goal-setting and performance reviews with franchisees
Aren’t afraid to manage up or have tough, honest conversations with business owners

What You'll Do:

Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments
Coach franchisees on business performance using a mix of data, experience, and straight talk
Lead quarterly business reviews and support strategic planning for each location in your region
Partner with multiple departments to align operational support with business goals
Act as a strategic point of contact for corporate initiatives, NROs, and ongoing field feedback
Help franchisees strengthen their business fundamentals, from guest experience to COGs to team development
Use restaurant visits to create meaningful change, not just check a box
Partner with Field Training Team to coordinate training support to the franchisee
Represent Layne’s commitment to both excellence and partnership in every franchise interaction

Qualifications:

4+ years in multi-unit restaurant operations or supervisory management
High school diploma required; bachelor’s degree preferred
Strong franchise systems experience
Excellent organizational and communication skills
Proven ability to lead with empathy and accountability
Ensure the effective use of G&A expenses within parameters set by regional leads.
Complete all responsible administrative functions and requirements of the position in a timely manner
Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their operations leader
Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress
Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. Provide support during all remodel and new store openings
Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth
Participate and work “as needed” with the Field Marketing Team on updates for operations initiatives and fresh marketing product and promotion rollouts. Monitor and support the execution of local, DMA and regional marketing plans
Perform evaluations on restaurants “as needed” based on the Franchisee Business Review process or other indicators
Curious with a desire for continuous learning
Deep understanding of restaurant KPIs, operational tools, and performance coaching
Thorough understanding and knowledge of restaurant operations
Clear communicator with a history of working cross-functionally to get things done.

Travel Requirement:

Must be willing to travel to consult with portfolio of franchisees. Extended periods of days & hours, nights & weekends may be required depending on visiting parameters

What We Offer:

Competitive salary + bonus structure
Health, dental, and vision insurance
Paid time off
Training & development
Company credit card for business travel
Opportunities for advancement

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Layne’s was established in College Station in 1994. After years of perfecting our craft, we’re ready to graduate to bigger markets and we’d love for you to come with us.

We are looking for GREAT people! Huge emphasis on great! Our team is full of positive, friendly, hard working individuals and we strive to keep it that way. It is a huge part of what makes us such a great place to work.

Our promise is like our concept, it’s simple. We only serve four main products: Soon to be Famous Chicken Fingers, Crinkle-Cut Fries, Secret Sauce and Texas Toast. This allows us to provide the best quality food with the most efficient service. Check out our available positions, if you’d like to join the team.

Franchise Business Consultant

Layne's Chicken Fingers

Frisco, Texas

About the Company

Layne's Chicken Fingers

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