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Franchise Business Consultant - Dunkin''(Southern TX Remote)
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Business Consultants are responsible for an assigned portfolio of Franchisees. They collaborate with Franchisees to set and achieve-or-exceed goals for their networks to drive the business in the areas of sales, profits, and network growth. To accomplish this, Business Consultants will focus on coaching and influencing Franchise organizations in their delivery of consistent and safe brand experience, same-store comp growth, and (where applicable) organizational preparation for additional unit growth.
Duties and Responsibilities
Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader.
Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments. Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience. Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments.
Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress.
Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. Provide support during all remodel and new store openings.
Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee's individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth
Participate and work "as-needed" with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts. Monitor and support the execution of local, DMA and regional marketing plans.
Perform evaluations on restaurants as-needed based on the Franchisee Business Review process or other indicators
Partner with Field Training Team to coordinate training support to the franchisee.
Ensure the effective use of G&A expenses within parameters set by regional leads.
Complete all responsible administrative functions and requirements of the position in a timely manner.
Education Requirements
Minimum
Preferred
Minimum Years of Experience
5 years in supervisory management or district level multi-unit operations
Prior leadership experience
Knowledge, Skills, and Abilities
Good oral and written communication and interpersonal skills
Excellent organizational skills - able to effectively manage time, plan, and work independently with minimal supervision
Must be able to build credibility and trusting relationships with internal and external stakeholders
Able to develop and execute plans to drive results
Able to use data to inform decisions
Able to bring people together to solve problems
Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities
Curious with a desire for continuous learning
Thorough understanding and knowledge of restaurant operations
Sound business and financial acumen
Skilled at consultation and strategic coaching
Compliance orientation
Big-picture orientation
Innovation and creativity
Travel Required
From chefs who create exciting new flavors to crew members who know exactly how you want your drink - we strive to keep our guests at their best here at Dunkin'. That's what American runs on. Come run with us!
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
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Job Details
Job Category
Support Center
Position Type
Date Posted
Pay Range
Job ID
JR40197-Texas_-
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Three Glenlake Parkway NE
Atlanta, GA 30328
TEL: +1 678-514-4100
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About Inspire Brands
Many Baskin-Robbins restaurants are owned and operated by an independent franchisee. Each Baskin-Robbins franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Baskin-Robbins," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Baskin-Robbins restaurant to which you are applying. Nothing on this site should be construed as Baskin-Robbins being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. Baskin-Robbins and its franchisees are equal opportunity employers.
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