FPG, Clinical Improvement Specialist - Sal, FT

GENERAL SUMMARY AND SCOPE

The Clinical Improvement Specialist is responsible for understanding and improving clinical care, population health and quality program requirements. The scope of work will include monitoring, reporting and improving patient care opportunities, documentation workflows, patient satisfaction and ambulatory clinical processes.

ESSENTIAL TASKS, DUTIES AND RESPONSIBILITIES

• Understand, design and improve clinical workflow processes in practices, assuring exceptional patient care and high user satisfaction
• Responsible for establishing, managing, and maintaining clinical workflow process across the continuum, including the documentation and report requirements needed to meet a variety of program guidelines
• Monitor and prepare patient satisfaction reports to support patient advocacy activities within FPG administration
• A clinical administration liaison for new technologies to improve patient care and business operations
• Accepts accountability to manage assigned quality initiatives and utilizes performance improvement processes to facilitate planned change
• Works to streamline concurrent quality program requirements to enhance care processes to improve patient outcomes and compliance with best practices
• Aggregates data and provides reports that are timely, pertinent, reliable, and accurate to report positive and negative findings to administration and staff teams to facilitate improvement as needed
• Performs quarterly safety site assessments and communicates deficiencies as needed to Operations Managers
• Monitors safety and compliance dashboards for patient safety and coordinates improvement activities as it relates to deficiencies
• Participates in and coordinates audit preparedness activities
• Monitoring of quality and population health data through system dashboards working to improve accuracy and proper data capture
• Effectively works interdepartmentally to achieve quality department goals and program requirements

KNOWLEDGE, SKILLS AND ABILITIES

• License/certification in a healthcare related field required. Bachelor's degree in a healthcare or informatics field strongly preferred.
• Five (5) years' experience in healthcare environment required.
• Clinical information systems and training experience required.
• Working knowledge of computer systems and associated software applications required.
• Skilled in exercising initiative, judgment, problem solving, and decision making.
• Skilled in analysis and interpretation of data, and preparation of reports.
• Skilled in time management and organization. Ability to prioritize and meet deadlines.
• Governmental regulations and compliance requirements.
• Ability to comply with OSHA regulations and CDC standard and transmission based precaution recommendations and to utilize proper personal protective equipment. Ability to comply with provisions of applicable S.D.S. forms.
• Successful completion of a 180-day probationary period.