About Scribe
Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done, for people and agents. We have over 90,000 customers, including 45% of the Fortune 500. We have grown very quickly, passing $100M ARR and over 5 million users across 600,000 businesses. We recently raised a Series C, valued at $1.3 billion. Were builders who hold a high bar, move fast, and care deeply about each other and our customers.
About the Role
Every enterprise is trying to answer the same question: how do we use AI to fundamentally transform the way we work?
Theyre looking to AI-native startups for more than just technology - theyre looking for trusted partners who can help them navigate one of the most important technology shifts in decades. They need a strategy, a roadmap, and a clear understanding of where AI can create the greatest impact.
This is where Scribe comes in.
Scribe Optimize gives enterprises something that hasnt existed before: a continuous, real-time view of how work actually happens across their organization. It transforms operational complexity into a system of record for work, helping leaders understand where time is spent, where friction exists, and where AI can drive meaningful business outcomes.
What once required months of interviews, workshops, and consulting engagements can now be surfaced in days. For the first time, organizations can see how work actually flows across teams, systems, and processes-and uncover opportunities that were previously invisible.
This is where you come in.
As Scribes Founding AI Transformation Strategist, youll help the worlds largest companies turn these insights into action. Youll advise executives on AI strategy, guide enterprise transformation initiatives, and help organizations move from experimentation to measurable business impact.
Youll become the face of Scribes thought leadership on enterprise AI transformation-speaking at events, creating frameworks and content, and helping shape how business leaders think about the future of work. Youll be part strategist, part operator, and part futurist: translating emerging AI capabilities into practical transformation plans that executives can actually execute.
This is a founding role. Youll own strategic customer relationships, define the engagement model, develop the playbook, and help build a new category at the intersection of AI, operations, and enterprise transformation. As AI reshapes how organizations work, youll be on the front lines helping define what that future looks like.
️ What Youll Do
Lead engagements end-to-end with strategic enterprise customers: validate Optimize findings with stakeholders, build the business case, present ROI to executive sponsors, scope implementation projects, and drive outcomes through to completion
Walk into C-suite conversations with a data-backed point of view and establish credibility fast - advising on AI roadmap and the art of the possible with Scribe, Optimize, and agent-driven workflows (not demonstrating the product)
Navigate the last mile of transformation - the stakeholder alignment, change management, and org dynamics that dont show up in the data but determine whether a finding becomes an outcome
Measure before-and-after impact using Optimizes change-over-time data and report results back to executive sponsors across quarterly cycles
Build the playbook: as the first person on this team, define what best-in-class engagement delivery looks like and create the frameworks that let this function scale
Feed every customer engagement back into Scribes product roadmap - surface whats blocking value, whats unlocking it, and what the product needs to learn
Act as Scribes credible external voice on enterprise AI transformation, influencing how customers think about the space, not just what they do with our product
What Were Looking For
Has 5+ years leading enterprise business transformation engagements at a top-tier consulting firm (MBB or equivalent) and knows what it takes to get from diagnostic to scaled outcome
Has direct AI transformation experience: has advised on AI roadmap, organizational readiness, and implementation strategy at the enterprise level, not just in theory
Brings executive presence and strategic storytelling: can walk into a C-level conversation, establish credibility quickly, and build momentum around transformation
Has a developed, defensible point of view on enterprise AI adoption: knows how to identify high-leverage opportunities, how to structure the work, and how to get organizations to actually move
Is energized by ambiguity and can structure a path forward without a fully-formed brief; has mastered the traditional consulting motion and is excited to move faster in a startup environment
Nice to Have
Engineering background or strong enough technical fluency to either build agentic workflows, or collaborate directly with customer engineering teams on agent-powered workflow builds
Prior experience in a customer-facing role at a SaaS company (CS, Solutions, or Strategic Accounts)
Location
San Francisco (hybrid, 3 days per week in-office), or New York (fully remote).
Travel is expected up to 30% of the time; frequency will vary by account portfolio.
Compensation
Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience, scope, and internal parity.
Benefits
Health, dental, and vision insurance for you and your dependents
Flexible paid time off and company holidays
401(k)
Paid parental leave
Daily catered lunch (SF office)
Commuter benefits
Home office stipend
At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.