Automotive Industry, Automotive Repair and Maintenance, Automotive Sales, Business Development, Communication Skills, Computer Skills, Conflict Resolution, Customer Retention/Renewal, Customer Support/Service, Disciplinary Action, Driver's License, Employee Terminations, Insurance, Interpersonal Skills, Liability Insurance, Mathematics, Organizational Skills, People Management, Philosophy, Process Management, Profit & Loss Management, Quality Metrics, Sales, Sales Closing Skills, Sales Management, Sales Training, Technical Leadership, Time Management