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Food Services Office Manager

Northwestern Michigan College

Traverse City, MI

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JOB DETAILS
SALARY
SKILLS
Accounting, Accounts Payable, Administrative Skills, Auditing, Bank Management, Billing, Cafeteria, Cash Flow, Cash Management, Catering Services, Contract Management, Credit and Collections, Cross-Functional, Customer Relationship Management (CRM) Systems, Customer Support/Service, Develop and Maintain Customers, Finance, Food Services, High School Diploma, Hospitality and Tourism, Internal Audit, Meal Plans, Microsoft Excel, Microsoft Word, Multitasking, Office Management, Past Due Accounts, Payment Processing, Policy Development, Procedure Development, Project/Program Management, Purchase Orders, Record Keeping, Sales, Time Management, Tuition Fees
LOCATION
Traverse City, MI
POSTED
Today
Salary: $49,039.00 Annually
Location : Main Campus - 1701 E Front Street, Traverse City
Job Type: Full-Time
Job Number: 2026-00042
Division: Finance & Administration
Department: Cafeteria
Opening Date: 05/08/2026
Closing Date: 6/1/2026 8:00 AM Eastern

Summary & Qualifications:
Position Summary

This position provides administrative and clerical support for the Food Services department. This entails creating and distributing client invoices, maintaining client deposits and payments, processing daily sales and bank deposits, managing and tracking of student meal plans, and authorizing accounts payable for both the Hagerty Center and Hawk Owl Café.
Qualifications

Associate's degree (Required)
Minimum of 1 year experience with Google Suite, Excel, and Word (Required)
Minimum of 2 years of customer service experience (Required)
Minimum of two years' office experience (Required)
2 years of accounting experience (Preferred)
Associate's degree in a business field (Preferred)
Experience and skills in databases and CRM software programs (Required)
Experience in coordinating office tasks and managing multiple projects simultaneously (Preferred)
Experience in the Hospitality Industry (Preferred)

Essential Responsibilities
(Critical)
Conducts internal auditing to help assure records are accurately maintained, and the established policies and procedures are followed.

(Critical)
Processes daily sales and bank deposits for Hagerty Center and Hawk Owl Café.

(Critical)
Administers meal plan allocations to student accounts and monitors utilization, balance adjustments, and resolves meal card-related issues.

(Critical)
Audits all internal & external cash and charge expenditures.

(Critical)
Coordinates the processing of external vendor invoices and administers the setup of blanket purchase orders.

(Critical)
Oversees client billing and collection procedures with the NMC business office and monitors collection of past due accounts with the NMC business office, and advises the Director when difficult situations may arise.

(Critical)
Performs general office and clerical tasks to assist the Director and other professional staff.

(Critical)
Assists with entering, contracting and monitoring events in R25 and event temple scheduling programs.

(Critical)
Manages cash flows and establishes controls to safeguard funds.

(Very Important)
Coordinates catering for Hawk owl Café and assists with setup as needed.

(Very Important)
Assists with day-to-day operations in the Hawk Owl Café as needed.

(Very Important)
Receives clients, guests and students when appropriate.

(Very Important)
Helps to schedule appointments for professional staff.

(Very Important)
Performs other duties as assigned.
Work Environment
Lifting Activities

Most frequently lifted object: under 10 lbs. lifted to waist level; carried 1-9 feet (Several times per day)

Heaviest object lifted: 10-19 lbs. lifted waist level; carried 1-9 feet (Occasionally)
Non-lifting Repetitive Activities

Arm Movement (Several times per day)

Gripping (Several times per day)

Sitting (Continuously)

Standing (Several times per day)

Talking (Continuously)

Typing (Several times per day)

Walking (Several times per day)

Writing (Several times per day)
Other Physical Demands

Prolonged visual work
Mental Demands

Exercising Independent Judgment

Minimal Guidance or Direction

Performing Multiple Functions/Activities

Persuading Others
Other Challenges

Heavy work volume

Production deadlines
Safeguarding organization assets and property
Exceptional benefits package, including medical, dental, and paid sick leave. Up to four weeks paid vacation within the first year of employment. NMC paid tuition benefits.For more benefit details, visit our
01

Please select the highest degree attained:
  • Less than High School Diploma or GED
  • High School Diploma or GED
  • Some higher education courses, training, or certification
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • PhD, Doctorate

02

Do you have at least 1 year of experience with Google Suite, Excel, and Word?
  • No
  • Yes

03

Do you have at least 2 years of customer service experience?
  • No
  • Yes

04

If yes, please explain:
05

Do you meet any of the preferred qualifications? Select all that apply:
  • 2 years of accounting experience
  • Associate's degree in a business field
  • Experience and skills in databases and CRM software programs
  • Experience in coordinating office tasks and managing multiple projects simultaneously
  • Experience in the Hospitality Industry

Required Question

About the Company

N

Northwestern Michigan College

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