Food Services Office Manager
Salary
$49,039.00 Annually
Location
Main Campus - 1701 E Front Street, Traverse City
Job Type
Full-Time
Job Number
2026-00042
Division
Finance & Administration
Department
Cafeteria
Opening Date
05/08/2026
Closing Date
6/1/2026 8:00 AM Eastern
Summary & Qualifications:
Position Summary
This position provides administrative and clerical support for the Food Services department. This entails creating and distributing client invoices, maintaining client deposits and payments, processing daily sales and bank deposits, managing and tracking of student meal plans, and authorizing accounts payable for both the Hagerty Center and Hawk Owl Café.
Qualifications
Associates degree (Required)
Minimum of 1 year experience with Google Suite, Excel, and Word (Required)
Minimum of 2 years of customer service experience (Required)
Minimum of two years office experience (Required)
2 years of accounting experience (Preferred)
Associates degree in a business field (Preferred)
Experience and skills in databases and CRM software programs (Required)
Experience in coordinating office tasks and managing multiple projects simultaneously (Preferred)
Experience in the Hospitality Industry (Preferred)
Essential Responsibilities
(Critical)
Conducts internal auditing to help assure records are accurately maintained, and the established policies and procedures are followed.
(Critical)
Processes daily sales and bank deposits for Hagerty Center and Hawk Owl Café.
(Critical)
Administers meal plan allocations to student accounts and monitors utilization, balance adjustments, and resolves meal card-related issues.
(Critical)
Audits all internal & external cash and charge expenditures.
(Critical)
Coordinates the processing of external vendor invoices and administers the setup of blanket purchase orders.
(Critical)
Oversees client billing and collection procedures with the NMC business office and monitors collection of past due accounts with the NMC business office, and advises the Director when difficult situations may arise.
(Critical)
Performs general office and clerical tasks to assist the Director and other professional staff.
(Critical)
Assists with entering, contracting and monitoring events in R25 and event temple scheduling programs.
(Critical)
Manages cash flows and establishes controls to safeguard funds.
(Very Important)
Coordinates catering for Hawk owl Café and assists with setup as needed.
(Very Important)
Assists with day-to-day operations in the Hawk Owl Café as needed.
(Very Important)
Receives clients, guests and students when appropriate.
(Very Important)
Helps to schedule appointments for professional staff.
(Very Important)
Performs other duties as assigned.
Work Environment
Lifting Activities
Most frequently lifted object: under 10 lbs. lifted to waist level; carried 1-9 feet (Several times per day)
Heaviest object lifted: 10-19 lbs. lifted waist level; carried 1-9 feet (Occasionally)
Non-lifting Repetitive Activities
Arm Movement (Several times per day)
Gripping (Several times per day)
Sitting (Continuously)
Standing (Several times per day)
Talking (Continuously)
Typing (Several times per day)
Walking (Several times per day)
Writing (Several times per day)
Other Physical Demands
Prolonged visual work
Mental Demands
Exercising Independent Judgment
Minimal Guidance or Direction
Performing Multiple Functions/Activities
Persuading Others
Other Challenges
Heavy work volume
Production deadlines
Safeguarding organization assets and property
Exceptional benefits package, including medical, dental, and paid sick leave. Up to four weeks paid vacation within the first year of employment. NMC paid tuition benefits. For more benefit details, visit our Flexible Benefits Guide
01
Please select the highest degree attained:
02
Do you have at least 1 year of experience with Google Suite, Excel, and Word?
03
Do you have at least 2 years of customer service experience?
04
If yes, please explain:
05
Do you meet any of the preferred qualifications? Select all that apply:
Required Question
Employer Northwestern Michigan College
Address 1701 E Front Street
Traverse City, Michigan, 49686
Phone 231.995.2612
Website https://www.nmc.edu/