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Food Service Worker Department of Veterans Affairs Veterans Health Administration
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Summary
This job is open to
Duties
Requirements
How you will be evaluated
Required documents
How to apply
Summary Wage Grade 3 Food Service Workers perform tasks with several steps or a sequence of tasks that requires attention to work operations. They follow set procedures in accomplishing repetitive assignments and follow an established sequence of work. Wage grade 3 workers can do all the duties of a lower grade worker. They can work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, fry, and refrigerated storage and receiving and the serving area.
Overview Help Accepting applications
Open & closing dates 03/06/2026 to 06/08/2026
Salary $21.19 to $24.73 per hour
Pay scale & grade WG 3
Location Madison, WI many vacancies
Remote job No
Telework eligible No
Travel Required Not required
Relocation expenses reimbursed No
Appointment type Permanent
Work schedule Full-time
Service Competitive
Promotion potential None
Job family Series 7408 Food Service Working
Supervisory status No
Security clearance Other
Drug test No
Position sensitivity and risk Non-sensitive NS Low Risk
Trust determination process Suitability Fitness Financial disclosure No
Bargaining unit status No
Announcement number CAZP-12900724-26-LGA
Control number 860173900
This job is open to Help The public U.S. Citizens Nationals or those who owe allegiance to the U.S.
Clarification from the agency ALL US CITIZENS This is an open continuous announcement. Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available. Applications will remain on file until June 8, 2026.
Duties Help The William S. Middleton Memorial Veterans Hospital is committed to fostering and sustaining an environment which celebrates diversity, provides equitable opportunities for employment and promotion and supports inclusiveness in our culture. Together we strive to create and maintain working and learning environments that promote professional growth and teamwork and are inclusive, equitable and welcoming. We embrace our differences as individuals and unite as a team toward a common goal to serve our nations Veterans.
The incumbent of this position is assigned to the Food Delivery Unit of Food Service Operations within Nutrition and Food Services (NFS). The purpose of the position is to perform duties that require proficiency, procedures and a broad knowledge of service operations such as food preparation, dishwashing, dry and refrigerated storage, food and beverage serving.
Major duties of the position include but are not limited to:
Work Schedule: 6A-230P, 1130A-8P, potential for 4 10-hour shifts
Position Description Title PD Food Service Worker 99920A
Requirements Help Conditions of employment
Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
EXPERIENCE A specific length of training and experience is not required but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT Your qualifications will first be evaluated against the prescribed screen out element which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements The work requires light to moderate physical effort with continuous standing and walking and frequent stooping, reaching, pushing, pulling and bending. Frequently lifts or moves objects weighing up to 40 pounds unassisted. May be required to perform heavy work such as scouring and scrubbing large-size cooking utensils and pushing heavy carts and trucks in unloading, storing and delivering supplies. May also be required to work on ladders and use powered cleaning equipment. Incumbent is required to push room service delivery and pick-up food carts. Incumbent may lift objects weighing 50-100 pounds or more when covering Ingredient Control Room or Warehouse and push/pull carts with weighing up to 300 pounds. Sweeps, vacuums and pot mops floors as required. Must be alert and cautious to avoid falls on wet floors, burns, scalds from hot food equipment and chemicals and cuts from knives.
Work Conditions The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably elevated temperatures and humidity. The work area is well lighted but is usually noisy from food service activities and there is danger of slipping on floors where food and beverages have been dropped. The worker is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration or freezing units. The employee is required to wear protective shoes and gloves or other items required by food handling guides and personal protective equipment. Must abide by personal hygiene standards and safe work procedures such as wearing hairnet, beard guard and clean uniform daily. This position requires shift work and requires duty on weekends and holidays. Incumbent may be exposed to contagious diseases while working in a hospital setting.
Education This job does not have an education qualification requirement.
Additional information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration, Operations Security and Preparedness (HRA/OSP) va.gov/EMPLOYEEDocs/The-Fair-Chance-to-Compete-Act.pdf for more information.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website which can be found at https://www.opm.gov.
Receiving Service Credit for Earning Annual Vacation Leave Federal Employees earn annual leave at a rate of 4, 6 or 8 hours per pay period which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.
Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents Required Documents Help Documents Accepted
Documents Required Resume
Please review the above lists to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment such as a copy of your SF-50, transcript, ICTAP/CTAP documentation for displaced Federal employees.
You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans Preference Since the Direct-Hire Recruitment Authority is being used, traditional Veterans Preference rules do not apply. Qualified veterans will however be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply Help All applicants are encouraged to apply online.
To apply for this position you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM EST on 06/08/2026 to receive consideration.
To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12900724.1.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages and you will need to update the resumes in your profile before applying for a job.
Resumes should include information relevant to the knowledge, skills, abilities and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. If initial application submission is updated and resubmitted with a new resume, only the most current resume will be reviewed for consideration.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word DOC or DOCX. We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open Sans, Source Sans Pro, Roboto or Noto Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Helpful Hints for Creating a Two-Page Resume:
Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/applicationdocuments/resumepage-limit and https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information Lisa Ahearn Phone: 928-445-4860 X6301 Email: LISA.AHEARN@VA.GOV Address: William S. Middleton Memorial Veterans Hospital 2500 Overlook Terrace Madison, WI 53705 US
Next steps After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate is issued and applicants will be notified of their status by email.
Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Required Documents Help Documents Accepted
Documents Required Resume
Please review the above lists to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment such as a copy of your SF-50, transcript, ICTAP/CTAP documentation for displaced Federal employees.
You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans Preference Since the Direct-Hire Recruitment Authority is being used, traditional Veterans Preference rules do not apply. Qualified veterans will however be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply Help All applicants are encouraged to apply online.
To apply for this position you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM EST on 06/08/2026 to receive consideration.
To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12900724.1.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages and you will need to update the resumes in your profile before applying for a job.
Resumes should include information relevant to the knowledge, skills, abilities and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. If initial application submission is updated and resubmitted with a new resume, only the most current resume will be reviewed for consideration.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word DOC or DOCX. We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open Sans, Source Sans Pro, Roboto or Noto Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Helpful Hints for Creating a Two-Page Resume:
Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/applicationdocuments/resumepage-limit and https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Expand Hide how to apply
Agency contact information Lisa Ahearn Phone: 928-445-4860 X6301 Email: LISA.AHEARN@VA.GOV Address: William S. Middleton Memorial Veterans Hospital 2500 Overlook Terrace Madison, WI 53705 US
Next steps After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate is issued and applicants will be notified of their status by email.
Expand Hide next steps
Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Summary Wage Grade 3 Food Service Workers perform tasks with several steps or a sequence of tasks that requires attention to work operations. They follow set procedures in accomplishing repetitive assignments and follow an established sequence of work. Wage grade 3 workers can do all the duties of a lower grade worker. They can work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, fry, and refrigerated storage and receiving and the serving area.
Overview Help Accepting applications
Open & closing dates 03/06/2026 to 06/08/2026
Salary $21.19 to $24.73 per hour
Pay scale & grade WG 3
Location Madison, WI many vacancies
Remote job No
Telework eligible No
Travel Required Not required
Relocation expenses reimbursed No
Appointment type Permanent
Work schedule Full-time
Service Competitive
Promotion potential None
Job family Series 7408 Food Service Working
Supervisory status No
Security clearance Other
Drug test No
Position sensitivity and risk Non-sensitive NS Low Risk
Trust determination process Suitability Fitness Financial disclosure No
Bargaining unit status No
Announcement number CAZP-12900724-26-LGA
Control number 860173900
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