The Food Service Representative (FSR) is a full-time or part-time position responsible for managing food service operations during their shift.
Reporting to the Food Service Lead or Manager, they ensure excellent customer service, greet customers, and process transactions promptly.
Qualifications include a high school diploma or relevant experience, strong customer service skills, reliability, a positive attitude, organization, and flexibility to work various shifts, including evenings and weekends.
The role involves maintaining cleanliness, adhering to health and safety standards, following recipes and procedures, restocking supplies, and managing food temperatures.
They must handle multiple tasks, develop customer relationships, and complete necessary paperwork accurately.
The FSR may also assist with opening or closing the operation and participate in additional tasks as needed.