Food Service General Manager

Compass Group USA

Mobile, AL

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JOB DETAILS

SKILLS

Behavioral Interviewing, Budget Management, Budget Reporting, Budgeting, Catering Services, Coaching, Conflict Resolution, Corporate Policies, Cost Control, Cross-Functional, Customer Relations, Decision Support, Detail Oriented, Employee Benefits, Employee Relations, Employee Retention, Entrepreneurship, Establish Priorities, Federal Laws and Regulations, Financial Analysis, Financial Management, Flash Reporting, Flexible Spending Accounts, Food Purchasing, Food Safety, Food Services, Food and Beverage Industry, Forecasting, Health Department, Healthcare, Insurance, Interviewing Skills, Inventory Management, Leadership, Maintain Compliance, Mentoring, Menu Management, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multitasking, Needs Assessment, Operations Management, Operations Planning, Organizational Skills, People Management, Performance Management, Performance Reviews, Policy Development, Problem Solving Skills, Procedure Development, Procurement Management, Profit & Loss Management, Reconciliation, Regulations, Revenue/Sales Reporting, ServSafe Certification, Set Goals, State Laws and Regulations, Succession Planning, Team Building, Team Lead/Manager, Time Management, Training Program, Trend Analysis

LOCATION

Mobile, AL

POSTED

3 days ago

CCL Hospitality GroupSalary: $125,000 - $130,000Other Forms of Compensation: 10% Bonus EligibleThis Position is Located on Long Island in Commack NY - RELOCATION FUNDS AVAILABLEWith people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.This role requires a leader who can hit the ground running in a highly regulated healthcare dining environment. We are prioritizing candidates with strong healthcare or senior living dining experience. Kosher experience is a plus, but not required for candidates with deep healthcare expertise.Job SummaryThe General Manager is responsible for overseeing the account in accordance with the approved budget while meeting and exceeding client expectations. This role maintains strong relationships with employees, guests, the client, and internal departments, while promoting the professional growth and development of the entire team. The General Manager fosters strong interdepartmental collaboration and ensures the dining services department is fully integrated into the facility's overall plan of operations.Key Responsibilities* Participate in employee meetings, performance reviews, and training programs* Manage operations in compliance with company-established policies and procedures* Ensure compliance with all local, state, and federal laws and regulations* Maintain food cost controls while upholding quality and service standards* Establish and maintain positive relationships with staff, clients, guests, and internal partners* Oversee financial performance, including sales reporting, P&L management, annual budgeting, and cash handling* Analyze financial data and identify trends to support decision-making* Manage purchasing and inventory controls* Plan menus in collaboration with culinary leadership* Maintain knowledge of HACCP controls, including proper food storage and handlingTeam Building & Management* Lead regular team member meetings and training sessions* Create a positive, inclusive work environment by modeling professional behavior and hospitality excellence* Establish performance, budget, and team development goals* Maintain an open-door policy and actively solicit employee feedback* Review employee satisfaction results and address concerns proactively* Identify development needs and coach team members through feedback, training, and mentorship* Promote cross-training and professional growth across the team* Recruit, train, and retain talent using behavioral-based interviewing techniques* Hire food & beverage leaders who demonstrate strong functional expertise, creativity, and entrepreneurial leadership* Ensure employees are treated fairly and equitably* Lead with empathy while holding self and team members accountablePreferred Qualifications* Bachelor's degree preferred, or equivalent professional experience* 8-10 years of upscale foodservice experience, including 6+ years in management* Experience in personnel management, including hiring, supervision, evaluation, and succession planning* Proven track record of achieving company goals while complying with company and client policies* Strong leadership, organizational, and attention-to-detail skills* Experience with scheduling, training, coaching, and performance management* Effective problem-solving and conflict-management abilities* Ability to multitask and maintain focus in a fast-paced environment* Experience in food purchasing, food cost control, and inventory management* Ability to create budgets, flash reports, financial targets, and forecasts* Knowledge of cash handling procedures and reconciliation of multiple cash banks* Strong understanding of HACCP controls and food safety standards* Experience monitoring compliance with health and fire regulations* Exceptional business etiquette and client relationship skills* Strong time management and prioritization abilities* Strong catering experience required* High standards of personal integrity and ethical behavior* Proficiency in Microsoft Word, Excel, and PowerPoint* ServSafe or Department of Health certification preferredApply to CCL today!CCL is a member of Compass Group USAClick here to Learn More about the Compass StoryAssociates at CCL are offered many fantastic benefits.* Medical* Dental* Vision* Life Insurance/ AD* Disability Insurance* Retirement Plan* Flexible Time Off* Holiday Time Off (varies by site/state)* Associate Shopping Program* Health and Wellness Programs* Discount Marketplace* Identity Theft Protection* Pet Insurance* Commuter Benefits* Employee Assistance Program* Flexible Spending Accounts (FSAs)* Paid Parental Leave* Personal LeaveAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.CCL maintains a drug-free workplace.Req ID: 1520099CCL Hospitality GroupNicholas Henderson[[req_classification]]

Food Service General Manager

Compass Group USA

Mobile, AL

About the Company

Compass Group USA

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