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Food Service Director

Aramark

Dallas, TX

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JOB DETAILS
SKILLS
Accounting, Acute Care, Budget Management, Budgeting, Cafeteria, Catering Services, Coaching, Communication Skills, Contract Negotiation, Contract Processing, Cook Dishes, Cost Control, Cross-Functional, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Develop and Maintain Customers, Distribution Services, Equal Employment Opportunity (EEO), Food Delivery, Food Quality, Food Services, Food and Beverage Industry, Forecasting, Government, Green Business, Healthcare, Hospital, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Manage Agenda, Mentoring, Menu Development, Menu Management, Merchandising, Needs Assessment, Operational Communications, Operational Strategy, Operations Management, Operations Planning, Patient Care, People Management, Performance Management, Profit & Loss Statements, Quality Control, Record Keeping, Regulations, Resource Management, Retail Operations, Revenue Growth, Revenue Management, Safety Standards, Safety Training, Sales, Sales Management, Sales Prospecting, Sales Support, Sanitation, Staff Training, Standards of Care, Systems Maintenance, Twitter, Waitressing
LOCATION
Dallas, TX
POSTED
Today

Job Description

Aramark Healthcare+ is seeking a Food Service Director to join their team at Methodist Dallas Medical Center in Dallas, TX. 

 

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

  • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connect to the Executional Framework
  • Coach employees by creating a shared understanding of what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations

Client Relationship

  • Identify client needs and effectively communicate operational progress

Financial Performance

  • Adopt Aramark processes and systems
  • Build revenue and manage budget, including cost controls related to food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines

Productivity

  • Implement and maintain the Aramark agenda for labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Ensure full compliance with Operational Excellence fundamentals, including food and labor
  • Direct and oversee operations related to production, distribution and food service

Compliance

  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations, including but not limited to safety, health, wage and hour requirements

Key Responsibilities

  • Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving food-related products, including menu planning and development
  • Develop operational component forecasts, explain variances, and manage component accounting functions
  • Ensure sanitation and safety requirements are met in all assigned areas
  • Coordinate and supervise unit personnel related to production, merchandising, quality, cost control, labor management and employee training
  • Recruit, hire, develop and retain frontline team members
  • Conduct periodic inventories
  • Maintain records to comply with Aramark, government and accrediting agency standards
  • Interact with client management and maintain effective client and customer relationships at all organizational levels
  • Participate in the sales process and contract negotiations as applicable
  • Identify opportunities to implement new products and services that support sales growth and client retention

Additional Responsibilities

  • Manage front-of-house dining operations, including cafeteria and residential dining facilities
  • Develop and implement food service plans aligned with the client?s mission and vision, including sustainable practices

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

  • Minimum of 5 years of Food Service Director experience
  • Minimum of 2-5 year of expereince in an acute care hospital setting
  • Bachelor?s degree or equivalent operational leadership experience
  • Proven ability to improve patient satisfaction scores through food quality, service execution, and patient experience initiatives
  • Strong financial acumen, including budgeting and oversight of retail and catering operations
  • Exceptional communication and relationship-building skills with clients, hospital stakeholders, and internal teams
  • Ability to lead large, complex food service teams in a high-volume healthcare environment
  • Ability to provide excellent customer service aligned with Aramark Healthcare standard
  • Ability to maintain strong cross-functional partnerships to deliver a unified food service experience
  • Ability to lift up to 50 lbs and stand for extended periods as required by operations

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/