Food Service Cook

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.

Job Summary

Cook is responsible for preparing, cooking and packaging all meals in a timely and efficient manner while maintaining high standards of quality. This position also ensures that all kitchen and food prep areas are cleaned and sanitized daily.

Job Qualifications

• At least 1 year working as a cook in a food service kitchen.
• Serve Safe Certified is preferred, the ability to acquire certification within one year of hire is required.
• Experience in institutional (large scale) meal planning and preparation preferred.
• Basic knowledge of food safety and sanitation practices.

Job Duties & Responsibilities

• Prepare and portion ingredients prior to cooking, including washing, cutting, and marinating according to all applicable guidelines.
• Follow recipes and ensure consistent quality.
• Collaborates with the Food Service Manager, modifies preparation and/or daily menu to accommodate the needs of clients.
• Assist in inventory control by monitoring stock levels and reporting shortages to the Food Service Manager
• Completes monthly food and non-food inventories, restocking as needed.
• Maintains accurate food service records.
• Adheres to all funder and regulator policies including, but not limited to, USDA, Department of Health, etc.
• Adhere to food safety and sanitation standards, including proper food handling, storage, and cleaning practices.
• Adheres to Department of Health guidelines for sanitation of surfaces, storage units, appliances, and appropriate personal attire.
• Cleans refrigerator and freezer according to manufacturer's recommendations
• Cleans/polishes stove, counters, and appliances daily.
• Properly labels and stores perishable and nonperishable food items.
• Sweeps and mops floor daily; mops spills as they occur.

Other Job Duties & Responsibilities

• Participate in agency self-assessments, funder reviews, and required monitoring.
• Other related duties as assigned.

Track Specific Qualifications:

• Call Center and Customer Service
• Minimum 1 year experience working in a call center.
• Minimum six (6) months to 1 year experience in customer facing in person interactions required.

About The Centers

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.

Wellbeing and Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices to meet the different needs of our staff.

• Choice of medical and dental plans
• Health Savings Account
• Flexible Spending Account for Health and Dependent Care
• Vision
• Support for continuing education and credential renewal
• Life Insurance
• Retirement Savings (401k) with a company contribution
• Mental Health Support
• Employee Assistance Program
• Calm Subscription
• Short and Longterm Disability

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.