FSQA Technician - Tier 1
Team Leadership and Training
Builds Relationships with Key Area Leaders.
Represents FSQA at Daily Operations Meetings.
Attends Food Safety Team Meetings.
Leads by example, maintaining a positive food safety culture.
Provides general coaching and feedback to improve Food Safety and Quality Assurance.
Employee and Food Safety Compliance
Reports all GMP violations to management to maintain a safe work environment.
Works with site management to ensure sanitation team is trained and provides feedback on sanitation compliance.
Communicates Food Safety Concerns to Department Leadership.
Assists in root cause and corrective action investigations
Production and Efficiency
Implements Daily, Weekly, Monthly, Quarterly environmental monitoring programs.
Performs in process, Daily, Weekly, Monthly, Quarterly quality assurance tasks.
Assists with maintenance of records, retention, and storage/destruction of company documents.
Conducts quarterly internal audits.
Coordination and Communication
Works closely with the FSQA Manager to maintain consistent food safety and quality programs across all sites.
Communicates consumer complaints to the facility leadership team, and works together to find root cause, perform retraining as needed, and implement corrective actions.
FSQA Technician - Tier 2
Meets eligibility requirements (e.g. time with company and no outstanding disciplinary actions)
Satisfactorily completes all of Tier 1 responsibilities in accord with company standard operating procedures. Responsible for Tier 1 responsibilities to the extent not modified in Tier 2.
Team Leadership and Training
Receive and maintains certificate for PCQI, HACCP (if applicable), and Produce Safety Rule Training.
Recognize and share positive employee compliance with food safety or quality assurance processes and share with Facility management or in daily meeting.
Performs monthly Lettuce learn training with all facility employees (including facility management).
Assists with training operations employees in food safety and quality assurance procedures and policies.
Employee and Food Safety Compliance
Performs regular GMP audits and report & recommends remedial actions to address GMP violations.
Upkeep of facility signage/SOPs/RECS to ensure new GMP policies, guides, and facility processes are available and clear to all employees.
Production and Efficiency
Performs PCQI checks and paperwork review/sign offs.
Liaison with third-party laboratories to ensure all sampling is completed as expected.
Works closely with the facility management to resolve all internal audit findings in a timely manner and document accordingly,
Maintains and orders adequate amount of testing supplies (as well as chemical & sanitation inventory as prompted by location)
FSQA Technician - Tier 3
Meets eligibility requirements (e.g. time with company and no outstanding disciplinary actions)
Satisfactorily completes all of Tier 2 responsibilities in accord with company standard operating procedures. Responsible for Tier 1 & 2 responsibilities to the extent not modified in Tier 3.
Team Leadership and Training
Using data, suggest procedural changes to improve food safety or product quality.
Serves as a mentor to coach and develop sanitation and food safety champions at the site.
Employee and Food Safety Compliance
Leads the preparation for annual external third-party audits.
Liaison with external pest control company to ensure pest control program is meeting expectations.
Supports unannounced government inspections
Production and Efficiency
Prepares weekly and monthly reports based on deadlines - utilizes MSOffice, Excel, Word, PPT, etc.
Leads R&D trials and compiles creates reports on the trial results.
Manage FSQA KPI dashboards or tracking sheets.
Assist in creation & updates of assigned documentation.
Annual review of facility HACCP documents and provide feedback to FSQA Manager.
Qualifications: All Tiers
Attention to detail and ability to multi-task
Desire to grow and learn food safety rules and regulations
Excellent communication and interpersonal skills
Ability to lift up to 50 pounds.
Ability to stand for an 8-hour shift.
Valid authorization to work in the U.S.A.
Knowledge of word and excel