Food Runner

Title

Food Runner

About the Organization Founded in 1911, Forsyth Country Club is a premier, member-owned private club located in Winston-Salem, North Carolina. With more than 111 years of history and tradition, the Club proudly serves 942 member families and is recognized as a Distinguished Club by BoardRoom Magazine.

Forsyth Country Club is committed to a culture of excellence, hospitality, and professional growth. The Club invests in its employees through continuing education, leadership development, and opportunities for career advancement.

Located in the heart of Winston-Salem, the Club is part of a vibrant and growing community known for its innovation, arts, education, and exceptional quality of life. The metropolitan area of approximately 250,000 residents offers the amenities of a larger city while maintaining a welcoming atmosphere and affordable cost of living.

Forsyth Country Club blends rich tradition with a forward-thinking approach to member service and employee engagement, creating an environment where both members and employees take pride in belonging.

Club Facilities Include:

• 45,000 sq. ft. clubhouse with recently renovated casual dining, bar, and patio seating
• 18-hole Donald Ross golf course
• 11 outdoor tennis courts
• 2 platform tennis courts
• 4 pickleball courts
• 18,000 sq. ft. Pool & Fitness Pavilion featuring a wellness center, pool kitchen, locker rooms, laundry, and maintenance facilities

Benefits & Perks:

• 401(k) with company match
• Medical, dental, vision, life, and disability insurance
• Flexible Spending Account (FSA)
• Paid Time Off and holiday pay
• Employee Assistance Program
• Employee meals
• Golf privileges
• Uniforms provided
• Training and education opportunities
• Scholarship program
• Employee appreciation events

Category Food & Beverage Description

Job Summary

The Food Runner serves as the liaison between the kitchen and front-of-house teams to ensure food is delivered promptly, accurately, and professionally to members and guests. This position supports dining room operations by assisting servers, maintaining service stations, and ensuring a clean, organized, and efficient service environment.

Job Duties & Responsibilities

• Assist servers by delivering food promptly and accurately to members and guests
• Ensure hot food leaves the kitchen quickly to maintain food quality and temperature
• Verify food orders and carefully match all food items to the correct tickets
• Greet members and guests promptly and professionally
• Deliver food to tables using proper seat positions and service standards
• Maintain cleanliness and organization of kitchen service stations
• Keep service areas stocked with bread, soup, condiments, and other necessary items
• Inspect plates prior to service, wiping rims and ensuring consistent presentation standards
• Assemble and label all takeout orders accurately
• Assist dining room staff by clearing soiled dishes, refilling water glasses, and resetting tables as needed
• Maintain clean and safe work areas by promptly cleaning spills and removing clutter
• Break down and clean service stations at the end of each shift
• Report member or guest concerns to management immediately
• Attend pre-shift meetings and required training sessions
• Works cooperatively with servers, culinary staff, and other team members to ensure seamless service
• Follows all food safety, sanitation, and workplace safety procedures
• Recognizes and reports safety hazards immediately
• Understands emergency procedures and assigned responsibilities
• Maintains a professional appearance and adheres to club standards and policies
• Perform additional duties assigned by management

Minimum Qualifications & Experience

• High school diploma or equivalent preferred
• One (1) month of restaurant, hospitality, private club, or customer service experience preferred
• Previous food runner, server assistant, or restaurant experience is a plus
• Entry-level candidates with strong customer service skills are encouraged to apply
• Critical Skills (Soft Skills, Technical, Specific Knowledge)
• Ability to provide prompt, friendly, and professional service to members and guests
• Strong verbal communication skills
• Ability to communicate effectively with kitchen staff, servers, and management
• Accurately match food orders to tickets and seat positions
• Maintain high standards for food presentation and order accuracy

Schedule Requirements

• While this role offers flexibility, availability on weekends and holidays is expected on a rotating basis to support Club operations

Training

• This role includes hands-on shadowing and mentorship with the Clubhouse Manager to ensure success and skill development

Travel Required

• None

Physical Demands

• Ability to stand and walk for extended periods throughout the shift
• Ability to frequently bend, stoop, kneel, crouch, twist, and reach
• Ability to lift, carry, push, and pull up to 50 pounds
• Ability to safely carry food trays throughout the dining room
• Ability to perform repetitive motions throughout the shift
• Ability to work in a fast-paced, hot, humid, and occasionally noisy environment
• Ability to work evenings, weekends, holidays, and special events as business needs require

Full-Time/Part-Time Full-Time and/or Part-Time Exempt/Non-Exempt Non-Exempt Location 74342 Forsyth Country Club Position Food Runner Shift Various Shifts Pay Scale $15 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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