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Food & Beverage Supervisor

Club Fortune Casino

North Las Vegas, NV

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JOB DETAILS
SKILLS
Dental Insurance, Employee Relations, Food Delivery, Food Presentation, Food and Beverage Industry, Gaming, High School Diploma, Ingredient Preparation, Loyalty Programs, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Order Processing, Presentation/Verbal Skills, Resolve Customer Issues, Restaurant, Sanitation, User Documentation, Vision Plan
LOCATION
North Las Vegas, NV
POSTED
4 days ago
Job Type

Full-time

Description

Working at Truckee Gaming comes with more than just a paycheck. We offer perks designed to make your work experience rewarding and enjoyable:
  • Paid Time Off (PTO), available after 90 days, with annual cash-out options
  • Paid Lunch Breaks and a Complimentary Employee Meal during your shift
  • Employee Events, a comfortable break area, and our Employee Loyalty Program
  • Affordable medical, dental, and vision insurance
Food & Beverage Supervisor

Under the direct supervision of the Restaurant Manager, this position assists in supervising the day-to-day operations of the restaurant to ensure exceptional guest service and smooth operations.

Essential Duties & Responsibilities
  • Train and guide staff to maintain service standards
  • Provide direction and assign tasks to front-line employees
  • Maintain knowledge of the full menu, specials, and restaurant promotions
  • Ensure guest satisfaction and resolve disputes or complaints promptly
  • Communicate work-related issues to management, including employee relations, performance, facility, or safety concerns
  • Assist front-of-house staff with seating guests, clearing tables, ringing out guests, setting tables, and taking drink orders
  • Ensure quality of ingredients, preparation, presentation, and correct food temperatures
  • Maintain cleanliness and organization of server stations
  • Assist the Food and Beverage Manager in resolving employee disputes
  • Support sanitation and appearance standards in all front-of-house areas
  • Model and ensure excellent guest service at all times
  • Assist with product ordering as needed
  • Take, place, and deliver food and beverage orders as necessary
  • Provide coverage for front-of-house staff in case of callouts
  • Assist with restaurant scheduling; must be familiar with Microsoft Office (Word, Excel, Outlook)
  • Review guest comment cards and report results to management
  • Rotate server stations and assign early outs fairly and consistently
  • Perform additional duties as requested by management

Requirements

  • High School Diploma or equivalent work experience
  • Must possess and maintain the following certifications:
  • Nevada Gaming Registration
  • TAM Card
  • Southern Nevada Food Handler Card
  • Must be at least 21 years of age

About the Company

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Club Fortune Casino