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Food & Beverage Supervisor, Full Time

Hilton Hotels

Oxnard, CA

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JOB DETAILS
SKILLS
Beverages, Communication Skills, Community Relations, Corrective Action, Customer Support/Service, English Language, Federal Laws and Regulations, Financial Statements, Food Quality, Food Services, Food and Beverage Industry, Forecasting, Hotel Management, Interpersonal Skills, Inventory Management, Maintain Compliance, Maintenance Services, Mathematics, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Operational Support, Operations, People Management, Physical Demands, Problem Solving Skills, Product Management, Project Tracking, Public/Media/Press/Analyst Relations, QoS (Quality of Service), Quality Monitoring, Restaurant, Risk, Safety Compliance, Safety Standards, Safety/Work Safety, Sanitation, State Laws and Regulations, Time Management
LOCATION
Oxnard, CA
POSTED
2 days ago
JobID: 208176Category: Food and BeverageJobSchedule: Full timePosted Date: 2026-06-01T07:00:00+00:00JobShift:Salary: $24.00/USD/HourlyExceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Restaurant Supervisor, you're not just supporting daily operations at one of our hotel dining outlets - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.AveragePercentof Time30 % Trains, supervises, counsels, and participates in the evaluation of restaurant staffemployees for the efficient operation of the restaurant. Directs staff in their workassignments.20 % Responsible for ensuring that restaurant complies with sanitation and safety standards forGuests and employees. Responsible for ensuring that all equipment is in working order.Visually inspects and takes corrective action to ensure that facilities in restaurant lookappealing and attractive to guests. Provides guidance for improvement and implementsNecessary adjustments. Oversees work orders to ensure repairs and maintenance of facilityare completed on a timely basis.20 % Manages and monitors product quality and guest satisfaction in restaurant. Responsible forensuring that food quality is consistent, appealing, and prepared to guest specifications.Moves throughout facility and kitchen areas to visually monitor and take corrective action toensure food quality and service standards are met. Verifies temperatures, judgesappearance and taste of products, and checks preparation methods to determine quality.Provides guidance for improvement and implements necessary adjustments. Interacts withguests to obtain feedback on quality of service and food in outlet. Investigates and resolvesguest complaints in a timely manner.15 % Documents inventory forecast usage and monitors supply so that restaurants are stockedwith linen, glassware, silverware, china, condiments and other items necessary to provideappropriate customer service. Oversees set up of dining and service areas.15 % Responsible for ensuring compliance with all policies and procedures that relate to therestaurant as well as all local, state and federal laws and regulations. Regular attendance inconformance with the standards, which may be established by Hilton from time to time, isessential to the successful performance of this position.SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination ofthe following supportive functions, with the percentage of time performing each function to be solely determinedby the supervisor based upon the particular requirements of the company.* Attend mandatory meetings including divisional meetings, department meetings, staff meetings,etc. This position may participate in the hotel's manager on duty program, which may requireoccasional weekend stayovers and full responsibility for the hotel.* Participate in community public relations for the restaurant and the hotel.* Utilize traditional software programs such as Word, Excel, Publisher, PowerPoint and/orOutlook Express.* Properly execute end of night revenue closeouts including all reports.* Requisition supplies to have an adequate supply on hand for the following shifts.* On occasion, participate in inventory procedures.* Open and close shifts in accordance with instructions.* Handle associate relations on each shift worked, finding solutions for call offs, tardiness and lastminute daily problems.* Ensure all employees are following the correct break procedure.* Communication through daily log book.* In emergencies, perform in the capacity of any position supervised.* Perform other duties and responsibilities as assigned or required.PHYSICAL REQUIREMENTS:Frequency Key: Rare, Occasional, Frequent, Constant For lifting enter estimated lbs at 10, 25, 50, 50+Physical Activity FrequencySitting OccasionalWalking, climbing stairs FrequentCrouching/Bending/Stooping OccasionalReaching FrequentGrasping FrequentPushing/Pulling OccasionalNear Vision ConstantFar Vision ConstantHearing ConstantTalking ConstantSmelling FrequentTasting FrequentLifting/Carrying(# lbs) Occasional - up to 50 lbs.Travel RareOTHER DUTIESAssimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating inall elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.Regular attendance in conformance with the standards, which may be established by Hilton from time to time, isessential to the successful performance of this position.SAFETY REQUIREMENTSPersonal Protective Equipment (PPE) may be required when performing work duties that may have the potentialof risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in theproper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, orequipment that does not fit properly, to your Manager.ORGANIZATIONAL RELATIONSHIPSPositions directly reporting to this position (titles):NoneSPECIFIC JOB KNOWLEDGE, SKILL AND ABILITYThe individual must possess the following knowledge, skills and abilities and be able to explain anddemonstrate that he or she can perform the essential functions of the job, with or without reasonableaccommodation.* Thorough knowledge of restaurant operations and preparation techniques.* Knowledge of beverage operations and wines.* Strong mathematical abilities in order to determine and track inventory, controls, revenueproductions, and other hotel financial statements.* Ability to communicate in English, both orally and in writing, with guests and employees, someof whom will require high levels of patience, tact, and diplomacy to defuse anger and to collectaccurate information and to resolve problems.* Ability to work under pressure and deal with stressful situations during busy periods.* Ability to access and accurately input information using a moderately complex computersystem.* Interpersonal skills to provide overall guest satisfaction.QUALIFICATION STANDARDSEDUCATIONHigh School graduate or equivalent required.EXPERIENCEAt least 1 years experience in related field required.At least 3 years experience in related field preferred.

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Hilton Hotels