Bartending, Beverages, Coaching, Communication Skills, Conflict Resolution, Continuous Improvement, Corrective Action, Customer Experience, Customer Support/Service, Disability Insurance, Employee Assistance Plan, Employment Law, Equipment Maintenance/Repair, Establish Priorities, Facilities and Maintenance, Fitness, Food Services, Food and Beverage Industry, Hospitality and Tourism, Interpersonal Skills, Inventory Management, Laundry, Leadership, Life Insurance, Lift/Move 50 Pounds, Maintain Compliance, Mentoring, Microsoft Office, Onboarding, Operational Support, Operations Management, Operations Planning, Organizational Skills, People Management, Point of Sale (POS) Systems, Problem Solving Skills, Quality Monitoring, Regulations, Restaurant, Safety Process, Safety/Work Safety, Sanitation, Scholarship, Staff Training, Team Player, Waitressing, Willing to Travel
Title
Food & Beverage Manager
About the Organization Founded in 1911, Forsyth Country Club is a premier, member-owned private club located in Winston-Salem, North Carolina. With more than 111 years of history and tradition, the Club proudly serves 942 member families and is recognized as a Distinguished Club by BoardRoom Magazine.
Forsyth Country Club is committed to a culture of excellence, hospitality, and professional growth. The Club invests in its employees through continuing education, leadership development, and opportunities for career advancement.
Located in the heart of Winston-Salem, the Club is part of a vibrant and growing community known for its innovation, arts, education, and exceptional quality of life. The metropolitan area of approximately 250,000 residents offers the amenities of a larger city while maintaining a welcoming atmosphere and affordable cost of living.
Forsyth Country Club blends rich tradition with a forward-thinking approach to member service and employee engagement, creating an environment where both members and employees take pride in belonging.
Club Facilities Include:
- 45,000 sq. ft. clubhouse with recently renovated casual dining, bar, and patio seating
- 18-hole Donald Ross golf course
- 11 outdoor tennis courts
- 2 platform tennis courts
- 4 pickleball courts
- 18,000 sq. ft. Pool & Fitness Pavilion featuring a wellness center, pool kitchen, locker rooms, laundry, and maintenance facilities
Benefits & Perks:
- 401(k) with company match
- Medical, dental, vision, life, and disability insurance
- Flexible Spending Account (FSA)
- Paid Time Off and holiday pay
- Employee Assistance Program
- Employee meals
- Golf privileges
- Uniforms provided
- Training and education opportunities
- Scholarship program
- Employee appreciation events
Category Food & Beverage Description
Job Summary
Forsyth Country Club is searching for a highly motivated and passionate leader that has the knowledge and influence to assist in leading our Food & Beverage operations.The Food and Beverage (F&B) Manager is a dynamic, high-visibility leadership position designed to provide comprehensive, hands-on management experience across all facets of a premier $4.75 million F&B operation. This position is uniquely structured to support the Club's diverse seasonal and daily operational needs, transitioning between a la carte dining, large-scale banquet and Club event execution, and high-volume seasonal amenities in our Pool Snack Bar pavilion. This is a hands-on leadership position. Must be willing to get in the trenches and work directly with our talented staff.
Job Duties & Responsibilities
- Deliver exceptional service and promote a positive, member-focused experience
- Provide management coverage across multiple Club operations on a rotational basis to include Pool Café, Forsyth Grill and Banquets
- Supervise, coach, develop, and motivate service team members, fostering accountability, teamwork, and a culture of continuous improvement
- Daily coordination with the Banquet Manager, Restaurant Manager and our Clubhouse Managers to provide consistently excellent member service levels
- Monitor service quality, member satisfaction, and operational performance, taking proactive steps to resolve issues and enhance the overall member experience
- Addresses member and guest complaints and advises the departmental manager about appropriate corrective actions taken
- Coordinate staffing levels, scheduling adjustments, and floor assignments to maximize service efficiency while supporting labor goals
- Ensure compliance with all Club policies, health and safety regulations, sanitation standards, and applicable employment laws
- Leads pre- and post-shift lineup as assigned by the department manager
- Takes a hands-on approach to assist in onboarding and training of new staff across the Club's three primary outlets
- Maintain a clean, safe, and organized work environment while ensuring facilities and equipment are properly maintained
- Actively assists with dining room and banquet event setup, service flows, dining reservations, event breakdown and resets
- Schedules departmental staff based on outlet and volume
- Approve timecards and oversee daily opening/closing tasks
- Sends end of shift reports to leadership team
- Conducts inventories of china, glassware, silverware, and linens
- Ensure all F&B equipment is well maintained and safety procedures are followed
- Lead by example - jumping in to support service, bartending, serving, running food, setup, and resets when needed
- Maintains high standards for appearance, cleanliness, and presentation
- Serves as the bridge between Front of House and Back of House teams
- Perform other duties and special projects as assigned to support the operational needs of the Club
Minimum Qualifications & Experience
- Previous experience managing multiple dining outlets or supporting diverse food and beverage operations preferred
- A degree in Hospitality & Tourism or Restaurant/Banquet Management is preferred, with 1-2 years of supervisory / management experience or any equivalent combination of experience and training that provides the required knowledge, skills and abilities
- TIPS or equivalent beverage certification
- Experience with scheduling, labor management, inventory control, and operational planning
- Knowledge of health, safety, sanitation, and food handling regulations
- Proficiency with point-of-sale (POS) systems, Microsoft Office Suite, and hospitality management software
Critical Skills
- Excellent interpersonal, communication, conflict resolution, and guest service skills
- Proven ability to adapt quickly to changing operational needs and work effectively in multiple environments
- Strong organizational skills with the ability to prioritize tasks, manage multiple responsibilities, and perform effectively under pressure
- Ability to work professionally under busy conditions
- Receptive and responsive to feedback and suggestions from membership and management
Schedule Requirements
- While this role offers flexibility, availability on weekends, nights and holidays is expected on a rotating basis to support Club operations
Training
- This role includes hands-on shadowing and mentorship with the Assistant General Manager, Director of Clubhouse Operations and Clubhouse Managers to ensure success and skill development
Travel Required
Physical Demands
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach
- Push, pull or lift up to 50 pounds
- Continuous repetitive motions
- Work in hot, humid and noisy environment
- At times required to work outdoors in various extreme weather conditions
Full-Time/Part-Time Full-Time Exempt/Non-Exempt Exempt Location 74342 Forsyth Country Club Position Food & Beverage Manager Shift Rotating Pay Scale EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
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