Sign upLog in

Food & Beverage Manager

ETC Hotels

Santa Monica, CA

Apply
JOB DETAILS
SKILLS
Beverages, Budgeting, Calculators, Communication Skills, Copying Machines, Detail Oriented, English Language, Equipment Maintenance/Repair, Food and Beverage Industry, Forecasting, Hotel Management, Leadership, Microsoft Excel, Microsoft Outlook, Microsoft Word, Order Processing, Organizational Skills, People Management, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Restaurant, Sales, Staff Motivation, Training Program Development, Training/Teaching, Waitressing
LOCATION
Santa Monica, CA
POSTED
2 days ago
POSITION SUMMARY:

To provide leadership and management for the Food and Beverage Division. To operate the Shutters on the Beach Food and Beverage department in a profitable, efficient manner and to supervise, train and develop restaurant personnel.

EDUCATION AND TRAINING REQUIRED:
  • Four year degree or equivalent for a college or University; or four years related experience and/or training; or equivalent combination of education and experience.
  • Current Manager Food Handler Card and Responsible Beverage Service training certification (i.e. TiPS Certification).

POSITION QUALIFICATIONS (Requirements are representative of minimum levels of knowledge, skills and/or abilities).
  • Experience in high volume, upscale restaurant management experience of at least 3 years is a must.
  • The Food and Beverage Manager must be extremely guest orientated with the highest degree of honesty and integrity.
  • Excellent knowledge of high quality food and beverage products.
  • Comprehensive knowledge of all spirits, beer, and wine to include varietals, pairings, and regions.
  • The ability to effectively communicate with the F&B management team and line-level employees is a must.
  • Ability to satisfactorily communicate (verbal and written) in English with guests, co-workers, and management.
  • Individual must have a great deal of flexibility in schedule, due to business needs.
  • Must be hands-on, organized and detail-oriented.
  • Luxury hotel experience preferred.
  • Ability to work well under pressure: remain calm and courteous with demanding/difficult guest and/or situations.
  • Ability to monitor and handle guest complaints by following the guest problem resolution standards and ensuring guest satisfaction.
  • Demonstrates good judgement and decision-making skills.
  • Ability to train and motivate employees, creating and maintaining a cohesive team.
  • Proven leadership ability with a successful track record with development of hourly and management staff.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to stand and walk; use hands to finger, handle or feel object, or controls; and talk and hear. The employee is occasionally required to sit and reach with hands and arms.

EQUIPMENT TO BE USED AND OPERATED: Telephone, Micros, Open Table, copier, calculator, computer (MS Word, MS Excel, and Outlook).

WORKING CONDITIONS: Subject to long periods of standing and walking and outdoor weather conditions. The noise level in the work environment is usually moderate. Ability to traverse all parts of the restaurant and Hotel quickly.

ESSENTIAL JOB FUNCTIONS:

Supervises and ensures that restaurant food is served promptly and proper temperature; correct orders are taken and guests are seated immediately. Resolves guest complaints promptly and hospitably. Develops and implements training program. Prepares work schedule using 10 day forecast. Ensures that restaurant equipment is maintained. Demonstrates ability to achieve desired sales, cost and profit objectives, as established by budget. Must learn and comply with all Hotel safety rules, must use appropriate safety equipment at all times; must immediately report all unsafe conditions to supervisors;

ADDITIONAL REQUIREMENTS:

Incumbent must fulfill their performance standards of this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel officials.

Interested & Qualified individuals may submit their resume for consideration.

The Edward Thomas Collection provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

About the Company

E

ETC Hotels