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Food & Beverage Manager

Sonesta International Hotels Corporation

Charlotte, NC

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JOB DETAILS
SALARY
$60,000–$65,000 Per Year
SKILLS
Analysis Skills, Beverages, Catering Services, Coaching, Communication Skills, Corporate Policies, Corrective Action, Customer Experience, Dental Insurance, Detail Oriented, Disability Insurance, Federal Laws and Regulations, Food Quality, Food and Beverage Industry, Franchise Management, Hospital, Hospitality and Tourism, Hotel Industry, Housekeeping/Cleaning, Insurance, Maintenance Services, Marketing, Menu Development, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Operations Processes, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Pricing, Procedure Implementation, Property Management, Regulatory Compliance, Restaurant, Safety Compliance, Sales, Service Delivery, State Laws and Regulations, Team Player, Time Management, Training/Teaching, Vision Plan, Workplace Issues, Writing Skills
LOCATION
Charlotte, NC
POSTED
Today
We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The F&B Manager is expected to manage all aspects of service within the Outlets to include, Restaurant, Lobby Bar, Pool Bar and Banquets. He/She will comply with all standards of service and operating procedures. The F&B Manager will be instrumental in maintaining concept, beverage menu development and overall guest and employee satisfaction. The F&B Manager will also adhere to all federal, state, and local regulations concerning health, safety, and other compliance requirements. The ideal candidate has a passion for building and leading a highly effective team, for delivering the highest standard of service and the highest quality of food and drinks. The candidate is in tune with current culinary and beverage trends and is able to react to changes in the market quickly. Having demonstrated this passion successfully through professional experience is a must. This position will also require clear communication, motivation skills, productive coaching and precise accountability.

Job Description

Principle duties and responsibilities (Essential Functions) include:

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

o Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures.

Responsible for departmental schedules, and labor control.

o Work closely with the F&B Director in all aspects of day to day activities.

Assist with pricing revisions and updates in POS.

o Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis.

o Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.

o Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services.

o Monitor performance of the restaurant through analysis of guest feedback and financial results.

o Maintain procedures to ensure the security and proper storage of restaurant inventory, and equipment.

o Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)

o Attract, retain, and motivate the best talent.

Conduct monthly departmental meetings to uphold departments standard and conduct corporate mandated trainings.

o Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws.

o Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports.

o Support, comply and promote company initiative, policies and guidelines.

o Handle employee issues in a professional and timely manner.

o Initiate corrective action as needed.

o Responsible for ensuring success through the eyes of employees, guests, and owners.

o Utilize and collaborate with resources across different departments and corporate office.

o Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture

o Focus on the mission and well-being of the department, hotel, and company as a whole.

o Lead by example and operate with integrity and respect.

o Inspire your team to embrace and demonstrate our values and GUEST People Standards.

o Track record of delivering exceptional guest and client experience

o Demonstrable expertise in analysis and action taking

o Demonstrate exceptional leadership and motivational skills

o Understand and embrace current contemporary restaurant and bar trends

o Excellent oral and written communication

o Excellent organizational skills and detailed oriented.

o Appropriate professional appearance and demeanor

o Proficient in Microsoft Word, Excel and PowerPoint

Additional Job Information/Anticipated

Pay Range

Compensation: $60,000-$65,000 annually, based on experience. This position is bonus-eligible, with an annual incentive opportunity of 10% of base salary.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

About the Company

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Sonesta International Hotels Corporation

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