Food and Beverage Supervisor, The Sheraton

The opportunity

Delaware North Gaming is searching for a full-time or part-time Food and Beverage Supervisor at the Sheraton in Nashua, New Hampshire. As a Food and Beverage Supervisor, you will ensure the highest levels of service to our guests.

If you are looking for a collaborative work environment with career growth opportunities, apply now.

Pay

$22.00 - $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assist managers in the training and development of the team.
• Ensure the work area is adequately stocked with all products and supplies needed for service.
• Collaborate with managers concerning operational deficiencies.
• Stocking all three food and beverage outlets on the property and maintaining neat and organized storerooms, completing inventory, assisting with promotions and events on site.
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs while staying in compliance with local health standards.
• Lead hourly staff in the daily performance of their duties and collaborate with the manager concerning operational deficiencies and areas in need of attention.
• Greet guests positively and escalate concerns or complaints to management.
• Ensure compliance with all departmental and organizational policies and procedures.
• Assist with management of programming for the &More and Tara House and other events in the hotel.
• Oversee catering events and assist clients with their requests.

More about you

• Must be at least 21 years old to apply.
• Two to three years of Food and Beverage experience required.
• Experience with catering preferred.
• Experience in a leadership role is required.
• Experience in a bar/restaurant setting preferred.
• Basic computer skills, including word-processing, spreadsheets, and email required.
• Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest's goodwill.
• High school diploma or GED required.
• Must be available to work all shifts, including evenings, weekends, and holidays.

Physical requirements

• Ability to lift or carry up to 30 pounds independently if needed.
• Ability to stand or walk 100% of the time.

Shift details

Days

Evenings

Holidays

Weekends

8hr shift

Who we are

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.