Food and Beverage Supervisor

Leisure Sports Food and Beverage Department

Job Description

FOOD and BEVERAGES SUPERVISOR

MISSION Assist the Food & Beverage Manager in all duties and responsibilities. Assume all managerial responsibilities in the absence of the Food & Beverage Manager. Help coordinate the foodservice activities of the Restaurant, Bar and Deli. Assist in purchasing and inventorying F&B supplies, equipment, and food and beverages.

Ensure all Food & Beverage outlets meet all cleanliness and safety standards.

Assist in the hiring, training, scheduling, and supervision of staff members. Assist in developing marketing strategies, and implement advertising and promotional campaigns to increase business.

Review financial transactions and monitor budget to ensure efficient operations and to ensure expenditures stay within budget limitations.

REPORTS TO Food and Beverage Manager

SUPERVISES Bartenders, Cocktails Servers, Servers, Service Assistants, Greeters and Deli Attendants

PRIMARY FUNCTIONS

Assist with staff hiring, supervision, scheduling, training and development

Ensure all LSI HR policies and employment practices are followed in banquet and F&B departments

Assist with purchasing produce, meats, poultry, fish and seafood, supplies, beverages, and equipment

Assist in receiving and checking all F&B orders to ensure accuracy and adherence to specifications

Help supervise inventories

Help supervise the cleaning and maintenance of F&B facilities and equipment

Assist in investigating and resolving any food quality or service complaints

Regularly inspect all F&B outlets and storage areas to ensure that health and safety regulations are met

Assist in monitoring F&B budgets and controlling labor and food/beverage costs

Stay informed of and communicate special requests or last-minute changes that will affect either the food production or service for an event

Maintain knowledge of local competition and general industry trends

Be knowledgeable about the duties and responsibilities of all F&B positions; be able to fill in wherever and whenever needed

Solicit feedback from customers on a regular basis

Conduct daily Stand Up meetings for the F&B department

Supervise the restaurant floor during peak times to ensure guest satisfaction and staff support

Other responsibilities or projects as assigned by the Food & Beverage Manager

DRIVERS of SUCCESS

Restaurant Management Skills and Experience

Communication and Interpersonal Skills

Hiring, Training, and Coaching Skills

F&B Industry Knowledge

Initiative and Leadership

Marketing and Selling Skills

Organization Skills

PERFORMANCE MEASUREMENT

Banquet and F&B P&L's versus Budget

Quarterly Audit Scores

Facility and Customer Service Walkthrough Scores

Staff Retention and Successful Performance

Staff Satisfaction (Upward Feedback, Associate Survey Scores)

Customer Retention and Satisfaction; Customer Feedback

Health Department and OSHA Inspection Results

ESSENTIAL PHYSICAL REQUIREMENTS

Qualified candidate, with or without reasonable accommodations, must be able to:

Write, speak clearly, read, hear and see

Stand for prolonged periods of time

Demonstrate manual dexterity

Handle knives, glasses, breakables, etc. with care

Bend, lift, and carry up to 40 lbs.

Operate kitchen equipment

Perform light telephone and typing work

Perform some seated desk work